News and updates

New My Aged Care website coming soon

A new My Aged Care website will launch on 1 November 2025 to support the start of the new Aged Care Act. The improved website has been designed with older people, their families and supporters at the centre.

New Aged Care Act starts on 1 November

The new Aged Care Act begins on 1 November. It puts you at the centre of aged care. It creates a safer and fairer system and ensures everyone has the quality of life they deserve.

Important updates for providers

A new My Aged Care website will launch on 1 November 2025 to support the start of the new Aged Care Act.

Changes to Staffing rating for Star Ratings

From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff.

A trusted aged care workforce

From 1 November 2025, the new Aged Care Act introduces stronger laws to make sure workers deliver safe, high-quality and rights-based care.

2024 Residents’ Experience Survey results are out

The Residents’ Experience Survey is an opportunity for aged care residents to provide feedback and tell us about their experiences. This information provides important insights into the quality of services older people receive in aged care homes.

New video on the new rights-based Aged Care Act

Aged care in Australia is changing for the better. The new Aged Care Act starts from 1 November 2025. It includes a Statement of Rights to help make sure you are at the centre of your aged care. A new video is available to help explain what rights you have when accessing aged care services.

Explore the OPAN self-advocacy toolkit

The Older Persons Advocacy Network (OPAN) has released a free self-advocacy toolkit. If you are looking into aged care services, the toolkit can give you the skills, information, and resources you need.

Spotlight: My Aged Care’s Help explorer

If you're unsure about what aged care services are available, it can help to read about people in similar situations and how they received help.

How you appoint a support person has changed

If you're planning for, or receiving, aged care services it can help to appoint a person to support you. You can now appoint an individual or an advocacy organisation to support you through the aged care process.