Carer Gateway: Support for you as a carer
If you’re a carer, it’s important you take some time to look after your own health and wellbeing because it will help you in your caring role. Carer Gateway provides carer specific in-person, phone, and online services and support nationally to help you in your caring role.
Carer Gateway phone line
You can call 1800 422 737, Monday to Friday, between 8am and 5pm, to speak to a Carer Gateway service provider. They will talk with you to understand your needs and provide the support and services to assist you in your caring role, including:
- carer support planning
- in-person and phone-based counselling and peer support
- targeted financial support through carer directed support packages, including supporting participation in employment, education, planned respite, and assistance with items such as transport or cleaning
- information and advice
- access to emergency respite (available to access 24/7)
- assistance with navigating relevant, local services available to carers through federal, state and local government and non-government providers, including My Aged Care, the National Disability Insurance Scheme and palliative care.
Note: Assistance to access Emergency Respite is available 24 hours a day and seven days a week by calling 1800 422 737.
Carer Gateway website
The Carer Gateway website also provides access to practical information, advice, resources and online support services, such as:
Caring for someone with a particular need
Everyone’s care needs are different. There are many resources, services, and support groups available when caring for someone with a particular need, or in a particular situation:
Read more about caring for someone at home or caring for someone in an aged care home.