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Category Featured
Date published August 2020

Information for older Australians on Coronavirus (COVID-19)

Older people are at greater risk of more serious illness if they get COVID-19. If you – or someone you care for – need help, there is support available. The COVID-19 page on this website lists a range of important resources to guide you through this difficult time.

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Category COVID-19
Date published December 2020

Grief and trauma support for older Australians impacted by COVID-19

If you receive, work or care for someone in aged care and need grief or trauma support due to COVID-19, there is government help available. Support includes counselling, information on self-care, resources, and advocacy services. There are also specific services for carers and people living with dementia.

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Category General announcements
Date published May 2022

Auslan video interpreting services now available

You can now contact My Aged Care through a free Auslan video interpreting service. The three-way video chat is available if yourself or a loved one is Deaf, Deafblind or hard of hearing

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Category Aged care reforms
Date published August 2022

Webinar: Reforming in-home aged care and regulation – Update

Find out the latest update on in-home aged care reforms and regulation by joining us for a webinar on Wednesday, 31 August.

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Category Aged care reforms
Date published January 2022

Find out the latest in Support at Home Program design

Starting from July 2024, a single Support at Home Program will replace all help at home programs.

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Category Aged care reforms
Date published August 2022

Help reduce administration and management charges in your Home Care Package

If you or a loved one has a Home Care Package, the Department of Health and Aged Care needs your feedback on the services and charges included in your package. This is so the department can find ways to reduce the amount of money used for administration and management costs.

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Category General announcements
Date published July 2022

Webinar: Understanding home care packages

If you want to learn more about Home Care Packages  the Older Person’s Advocacy Network (OPAN) is running a free webinar. Home Care Packages  are one way that older Australians can access affordable government-funded care services to get help at home.

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Category General announcements
Date published April 2021

My Aged Care website no longer supports Internet Explorer

Last year Microsoft, and as a result, the My Aged Care website, stopped supporting Internet Explorer (IE). This means if you use IE to access the My Aged Care website, you will likely notice some features do not work, or are no longer available.

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Category Case studies
Date published June 2022

Help at home enabled Helen to continue an active life

House cleaning services have given Helen peace of mind — knowing she can stay at home and remain independent.

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Category General announcements
Date published July 2022

How will changes to employment conditions for home care workers affect me?

If you receive a Home Care Package, your provider may seek to change your existing home care arrangements to comply with changes to home care worker employment conditions. Providers will need your consent before any changes to your Home Care Agreement can be made.

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Category COVID-19
Date published February 2021

COVID-19: what do I do if I need a vaccine?

If you’re an older person receiving aged care services, or care for someone receiving services, there is information available to you about the COVID-19 vaccine program for aged care. This includes older people who receive residential, in-home and community aged care.

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Category General announcements
Date published July 2022

Christmas in July with Kamahl

The Older Person’s Advocacy Network (OPAN) is inviting older Australians and aged care homes to be part of an online Christmas in July celebration. The hour-long event features Kamahl – the man with the golden voice. It will be streamed live from Sydney and be hosted by CEO Craig Gear.

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Category COVID-19
Date published November 2020

National Coronavirus Helpline

If you need information about COVID-19, you can call the National Coronavirus Helpline on 1800 020 080. The helpline is free and operates 24 hours a day, 7 days a week.

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Category COVID-19
Date published October 2021

How to get your COVID-19 digital certificate

You can now show if you are vaccinated against COVID-19 with a digital certificate. Once you are fully vaccinated, you can download a COVID-19 digital certificate using your Medicare online account through MyGov.

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Category Aged care reforms
Date published September 2021

Have your say on aged care reform in Australia

The Department of Health has a new online ‘engagement hub’ where you can register your interest and have your say on how we deliver aged care reforms.

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Category General announcements
Date published April 2022

Program in Focus: Re-Engaging Volunteers into Residential Aged Care Facilities

If you need extra social support at your aged care home, there is help available. The Re-engaging Volunteers into Residential Aged Care Facilities program can link you to a volunteer support network.

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Category General announcements
Date published June 2022

Webinar: Diversity and inclusion in aged care

The Older Person Advocacy Network (OPAN) invites you to a webinar to discover how diversity education can make aged care services more inclusive.

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Category General announcements
Date published September 2020

Webinar: A veteran's guide to better hearing

If you are a veteran who experiences hearing loss and tinnitus, there is help available to you.

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Category Aged care reforms
Date published June 2022

Service providers to be verified for specialised services

We are implementing a new verification process for service providers that provide specialised care for specific communities. This process will help ensure Australians with diverse aged care needs can find safe and inclusive care that best suits them.

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Category Case studies
Date published June 2022

Peter was reluctant to ask for help, but it changed his life

Professional and friendly assistance is transforming his home and keeping his roses blooming.

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