Category General announcements
Date published March 2023

My Aged Care website and associated tools and portals maintenance: Saturday 25 March 5:15pm to Sunday 26 March 6:00pm (AEDT)

Due to scheduled maintenance, Make a referral, Apply online and Contact us tools will be unavailable Saturday 25 March 5:15pm to Sunday 26 March 6:00pm (AEDT). The My Aged Care Online Account and associated portals will also be unavailable during this time.

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Category Aged care reforms
Date published March 2023

Have your say on aged care reform in Australia

We invite everyone to continue to have their say about the aged care reforms. There are plenty of opportunities for you to stay informed and have your say through surveys, webinars, online workshops, consultation papers and face-to-face events.

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Category General announcements
Date published March 2023

Take part in the 2023 Carer Wellbeing Survey

If you care for a family member or friend, then you’re invited to take part in the 2023 Carer Wellbeing Survey. The survey ends Friday, 31 March.

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Category General announcements
Date published February 2023

Updates to provider specialisations

From 27 February 2023, claims from aged care providers to deliver specialised care will be published on provider profiles only if they have been verified against the My Aged Care Provider Specialisation Verification Framework.

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Category General announcements
Date published February 2023

How you appoint a support person has changed

If you're planning for, or receiving, aged care services it can help to appoint a person to support you. You can now appoint an individual or an advocacy organisation to support you through the aged care process.

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Category Aged care reforms
Date published February 2023

Survey: Have your say on aged care reform

The Department of Health and Aged Care has launched a new survey to seek your feedback on the aged care reforms. The deadline to provide feedback is 24 March 2023.

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Category General announcements
Date published February 2023

Spotlight: My Aged Care’s Help explorer

If you're unsure about what aged care services are available, it can help to read about people in similar situations and how they received help.

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Category General announcements
Date published January 2023

Congratulations to the Senior Australian of the Year 2023

Human rights and social justice campaigner Professor Tom Calma AO was named the Senior Australian of the Year 2023. Tom has advocated for First Nations people for over 45 years.

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Category General announcements
Date published January 2023

New translating service for Aboriginal and Torres Strait Islander people

Aboriginal and Torres Strait Islander people can now connect to My Aged Care through Interpreter Connect. Through this free service, you can speak with My Aged Care about your aged care questions and get assistance applying for and accessing services.

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Category General announcements
Date published December 2022

What is the Aged Care Quality and Safety Commission?

The Aged Care Quality and Safety Commission protects the rights and interests of people who use Commonwealth-funded aged care services by making ensuring that aged care service providers give the best care possible

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Category General announcements
Date published December 2022

Explore the OPAN self-advocacy toolkit

The Older Persons Advocacy Network (OPAN) has released a free self-advocacy toolkit.  If you are looking into aged care services, the toolkit can give you the skills, information, and resources you need.

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Category Aged care reforms
Date published December 2022

Share your thoughts on an Inspector-General of Aged Care

The Department of Health and Aged Care has released draft legislation, known as the Inspector-General of Aged Care Bill. If you receive aged care services, we’d like to know what you think of the draft Bill.

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Category Case studies
Date published November 2022

What started as volunteering has become friendship

To celebrate International Day of Volunteers we are sharing another story from the Community Visitor’s Scheme (CVS). The CVS helps older people experiencing social isolation to engage with volunteers.

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Category Aged care reforms
Date published November 2022

Help guide the future of dementia care in Australia

If you live with dementia, or care for someone who does, you’re invited to help develop a National Dementia Action Plan - that will guide the future of dementia care in Australia. Public consultation closes on 31 January 2023.

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Category Aged care reforms
Date published November 2022

Star Ratings for aged care homes

All government-funded aged care homes in Australia now have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.

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Category Aged care reforms
Date published November 2022

How we’re improving Home Care Package charges

Important changes are coming to Home Care Package charges on 1 January 2023. The changes will bring more transparency to how providers charge and set limits on care and package management prices.

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Category Case studies
Date published November 2022

Home and aged care support keeps Carolyn active

Carolyn, 80, was actively involved in her local community, until advanced arthritis made it harder to do the things she used to. Accessing help at home services through My Aged Care helped improve her health, independence and wellbeing.

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Category Aged care reforms
Date published November 2022

Webinar: Reforming in-home aged care update

The Department of Health and Aged Care will hold a webinar to provide an update on the progress of the in-home aged care reforms. If you receive in-home aged care, we encourage you to attend.

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Category General announcements
Date published November 2022

Important update: Quarterly review of aged care home fees

If you live in an aged care home, you may soon receive a letter from Services Australia about your fees. This includes whether there are changes to your fees or if you are due a refund.

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Category General announcements
Date published November 2022

Webinar: What you need to know for better aged care

The Older Persons Advocacy Network (OPAN) is hosting a free webinar to give you the skills to speak up for yourself or a loved one in aged care. The webinar will also see OPAN launch the self-advocacy toolkit.

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