News and updates

The Department of Health, Disability and Ageing is welcoming 9 new members to the Aged Care Council of Elders.

There have been recent reports of scammers targeting older people, their families and carers.

The survey gives residents an opportunity to share feedback on the care and services they receive. 

Informing older people, their families and carers about their rights when sharing feedback or making a complaint with their provider.

Alerting older people of scammers impersonating aged care assessors.

A new My Aged Care website launched on 1 November 2025 to support the start of the new Aged Care Act. The improved website has been designed with older people, their families and supporters at the centre.

The new Aged Care Act and the Support at Home program are now in effect. This marks a significant step forward in how we deliver aged care in Australia and will create a system that is safer, fairer, and more respectful – with older people placed at the centre.

Star Ratings help you compare and choose residential aged care homes.

My Aged Care website tools will be upgraded during the following times and dates to reflect the new Aged Care Act, starting 1 November 2025.

Under the ‘no worse off’ principle, you will continue to pay the same types of fees if you moved into your aged care home before 1 November 2025.

A new My Aged Care website will launch on 1 November 2025 to support the start of the new Aged Care Act.

The new Aged Care Act begins on 1 November. It puts you at the centre of aged care. It creates a safer and fairer system and ensures everyone has the quality of life they deserve.

The Department of Health, Disability and Ageing has sent letters to current Home Care Package recipients and older people approved for Home Care Packages to help them prepare for the new Support at Home program ahead of 1 November 2025.

Step-by-step guides are available to help you use the aged care fee estimators.

From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff.

From 1 November 2025, the new Aged Care Act introduces stronger laws to make sure workers deliver safe, high-quality and rights-based care.

The Aged Care Volunteer Visitors Scheme is a free program that can connect older people in Australia with an ongoing volunteer visitor in their area.

When the new Aged Care Act starts on 1 November 2025, it will bring changes for people accessing the Commonwealth Home Support Program (CHSP). Under the new Act, everyone receiving government-funded aged care must be registered with My Aged Care and have an aged care needs assessment.

The self-advocacy toolkit can help you learn what to expect from aged care providers and speak up for yourself or someone you care for. The toolkit can help you with aged care rights, options and help with decision-making.

The Aged Care Quality and Safety Commission makes sure that aged care services provide the best care possible and respect your rights, in line with the Charter of Aged Care Rights.