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Category General announcements
Date published
October 2025

My Aged Care website and associated tools and portals maintenance: Sunday 26 October 8:00am - 6:30pm 2025 (AEDT)

Due to scheduled maintenance, the Make a referral and Apply online tools will be unavailable on Sunday 26 October 8:00am - 6:30pm 2025 (AEDT). The My Aged Care Online Account and associated portals will also be unavailable during this time.

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Category Aged care reforms
Date published
October 2025

Important updates for providers

A new My Aged Care website will launch on 1 November 2025 to support the start of the new Aged Care Act.

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Category Latest website features
Date published
October 2025

New My Aged Care website coming soon

A new My Aged Care website will launch on 1 November 2025 to support the start of the new Aged Care Act. The improved website has been designed with older people, their families and supporters at the centre.

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Category Latest website features
Date published
October 2025

New Aged Care Act starts on 1 November

The new Aged Care Act begins on 1 November. It puts you at the centre of aged care. It creates a safer and fairer system and ensures everyone has the quality of life they deserve.

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Category General announcements
Date published
October 2025

Letters to home care recipients to prepare for Support at Home

The Department of Health, Disability and Ageing has sent letters to current home care package recipients and older people approved for Home Care Packages (HCP) to help them prepare for the new Support at Home program ahead of 1 November 2025.

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Category General announcements
Date published
September 2025

New guides to help you estimate aged care costs

Step-by-step guides are available to help you use the aged care fee estimators.

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Category Aged care reforms
Date published
September 2025

Changes to Staffing rating for Star Ratings

From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff.

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Category Aged care reforms
Date published
September 2025

A trusted aged care workforce

From 1 November 2025, the new Aged Care Act introduces stronger laws to make sure workers deliver safe, high-quality and rights-based care.

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Category Aged care reforms
Date published
September 2025

Changes to the Commonwealth Home Support Program

When the new Aged Care Act starts on 1 November 2025, it will bring changes for people accessing the Commonwealth Home Support Program (CHSP). Under the new Act, everyone receiving government-funded aged care must be registered with My Aged Care and have an aged care needs assessment.

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Category Aged care reforms
Date published
September 2025

Setting the standard for quality aged care

From 1 November 2025, the Quality Standards will be strengthened under the new Aged Care Act. The strengthened Quality Standards set the standards for the level of care you can expect to receive.

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Category General announcements
Date published
September 2025

2024 Residents’ Experience Survey results are out

The Residents’ Experience Survey is an opportunity for aged care residents to provide feedback and tell us about their experiences. This information provides important insights into the quality of services older people receive in aged care homes.

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Category General announcements
Date published
August 2025

Watch the Support at Home webinar recording

The recording of the Department of Health, Disability and Ageing’s August Support at Home webinar is now available. The webinar gives an update on the new Support at Home program, which will start from 1 November 2025.

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Category Aged care reforms
Date published
August 2025

New video on the new rights-based Aged Care Act

Aged care in Australia is changing for the better. The new Aged Care Act starts from 1 November 2025. It includes a Statement of Rights to help make sure you are at the centre of your aged care. A new video is available to help explain what rights you have when accessing aged care services.

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Category General announcements
Date published
August 2025

Applications for the Aged Care Council of Elders now open

Are you active in your community? Do you enjoy talking with people about aged care and ageing well? The Australian Government is seeking expressions of interest from older people across Australia to join the Aged Care Council of Elders from January 2026.

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Category Aged care reforms
Date published
August 2025

Now open: Improving Aged Care in Australia Survey

The Department of Health, Disability and Ageing is seeking feedback from older people, their families and carers about the changes being made to aged care.

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Category Aged care reforms
Date published
July 2025

New eLearning to help you get ready for the new Aged Care Act

From 1 November this year, aged care in Australia is changing. To help you, your family or carers understand the changes, the Department of Health, Disability and Ageing is developing a series of free online learning modules.

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Category General announcements
Date published
July 2025

Aged care information hubs at participating libraries

Learn more about the latest improvements to aged care by visiting one of the 30 aged care hubs at participating libraries across Australia.

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Category General announcements
Date published
July 2025

Have your say on residential aged care pricing

The Independent Health and Aged Care Pricing Authority (IHACPA) is seeking feedback on residential aged care pricing.

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Category General announcements
Date published
July 2025

Webinar: Support at Home Q&A

The Department of Health, Disability and Ageing is hosting a webinar and Q&A session to provide an update about the Support at Home program starting from 1 November 2025. We encourage older people, their family members and carers to join the webinar.

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Category General announcements
Date published
July 2025

New Support at Home resources now available

We are improving in-home aged care to help you live independently at home for longer. The new Support at Home program will begin from 1 November 2025.

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