Important update: More regular reviews of aged care fees
The Quarterly Review process for home care and residential care is changing. From October 2023, aged care reviews will occur more regularly so that changes to your aged care fees can be applied sooner.
How respite care can help carers
Respite care can give carers time to catch up on everyday activities and look after themselves. It is available to support older people and their carers.
Program in focus: Aged Care Volunteer Visitors Scheme
If you are feeling lonely, isolated or need help building new social connections, you can access support through the Aged Care Volunteer Visitor’s Scheme (ACVVS). The ACVVS is a free program that can help you connect to a volunteer support network in your community.
My Aged Care no longer supports fax
The My Aged Care fax number (1800 728 174) is no longer available as of 31 July 2023. You can still contact My Aged Care by phone, in person, or by post.
Star Ratings for aged care homes
All government-funded aged care homes in Australia now have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.
Spotlight: Am I eligible?
My Aged Care’s Eligibility checker can help you quickly find out if you meet the requirements to have an aged care assessment. You will be asked a few short questions to help My Aged Care better understand your situation. This will only take a few minutes to complete.
Spotlight: My Aged Care’s Help explorer
If you're unsure about what aged care services are available, it can help to read about people in similar situations and how they received help.
The new Support at Home program is starting from 2025
The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.
The new Support at Home program is starting from 2025
The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.
My Aged Care website and associated tools and portals maintenance: Sunday 26 November 9:00am - 5:00pm (AEDT)
Due to scheduled maintenance, Make a referral and Apply online will be unavailable Sunday 26 November 9:00am - 5:00pm (AEDT). The My Aged Care Online Account and associated portals will also be unavailable during this time.
Important update: More regular reviews of aged care fees
The Quarterly Review process for home care and residential care is changing. From October 2023, aged care reviews will occur more regularly so that changes to your aged care fees can be applied sooner.
How respite care can help carers
Respite care can give carers time to catch up on everyday activities and look after themselves. It is available to support older people and their carers.
The new Support at Home program planned to start 1 July 2025
The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.
Important changes to your Home Care Package budget
If you receive a Home Care Package, you will notice some changes to your package budget from 1 July 2023. This article explains what the changes are how they may impact you.
Webinar: Home care packages – what’s changed?
In January 2023, the Australian Government introduced changes to Home Care Package charges. This included a cap on management and administration fees.
Updates to provider specialisations
From 27 February 2023, claims from aged care providers to deliver specialised care will be published on provider profiles only if they have been verified against the My Aged Care Provider Specialisation Verification Framework.
Survey: Have your say on aged care reform
The Department of Health and Aged Care has launched a new survey to seek your feedback on the aged care reforms. The deadline to provide feedback is 24 March 2023.
Congratulations to the Senior Australian of the Year 2023
Human rights and social justice campaigner Professor Tom Calma AO was named the Senior Australian of the Year 2023. Tom has advocated for First Nations people for over 45 years.
New translating service for Aboriginal and Torres Strait Islander people
Aboriginal and Torres Strait Islander people can now connect to My Aged Care through Interpreter Connect. Through this free service, you can speak with My Aged Care about your aged care questions and get assistance applying for and accessing services.
What is the Aged Care Quality and Safety Commission?
The Aged Care Quality and Safety Commission protects the rights and interests of people who use Commonwealth-funded aged care services by making ensuring that aged care service providers give the best care possible
Share your thoughts on an Inspector-General of Aged Care
The Department of Health and Aged Care has released draft legislation, known as the Inspector-General of Aged Care Bill. If you receive aged care services, we’d like to know what you think of the draft Bill.
Help guide the future of dementia care in Australia
If you live with dementia, or care for someone who does, you’re invited to help develop a National Dementia Action Plan - that will guide the future of dementia care in Australia. Public consultation closes on 31 January 2023.
Home and aged care support keeps Carolyn active
Carolyn, 80, was actively involved in her local community, until advanced arthritis made it harder to do the things she used to. Accessing help at home services through My Aged Care helped improve her health, independence and wellbeing.
How we’re improving Home Care Package charges
Important changes are coming to Home Care Package charges on 1 January 2023. The changes will bring more transparency to how providers charge and set limits on care and package management prices.
Webinar: Reforming in-home aged care update
The Department of Health and Aged Care will hold a webinar to provide an update on the progress of the in-home aged care reforms. If you receive in-home aged care, we encourage you to attend.
Important update: Quarterly review of aged care home fees
If you live in an aged care home, you may soon receive a letter from Services Australia about your fees. This includes whether there are changes to your fees or if you are due a refund.
Webinar: What you need to know for better aged care
The Older Persons Advocacy Network (OPAN) is hosting a free webinar to give you the skills to speak up for yourself or a loved one in aged care. The webinar will also see OPAN launch the self-advocacy toolkit.
Spotlight: My Aged Care’s Fee estimator
Our online Fee estimator tool can help you find out what you might pay for Australian Government-funded aged care services. The Fee estimator is a simple online calculator that estimates how much your aged care services might cost.