News and updates

International Day of Older Persons

Tuesday 1 October is International Day of Older Persons. The theme for this year is Ageing with Dignity: The importance of Strengthening Care and Support Systems for Older Persons Worldwide.

Big changes to the aged care sector

This month was a milestone for aged care reform in Australia. The Australian Government introduced the Aged Care Bill 2024 to Parliament, announced reforms to funding and provided details of the Support at Home program. So, what do these changes mean for older Australians?

Protect yourself against scams

There have been recent reports of scammers impersonating aged care providers. These scammers are targeting older people, their families and carers.

2022 and 2023 Residents’ Experience Survey results are out

The findings, from 75,000 people across the country, will help aged care providers understand what people like about their home and what could be improved.

Image Description: An overhead shot of an electronic tablet device and a mug, filled with what appears to be coffee or hot chocolate.

Spotlight: Am I eligible?

My Aged Care’s Eligibility checker can help you quickly find out if you meet the requirements to have an aged care assessment. You will be asked a few short questions to help My Aged Care better understand your situation. This will only take a few minutes to complete.

Aged Care Star Ratings promote choice and quality

All government-funded aged care homes in Australia have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.

image caption: An illustration of an older man watering his garden.

Spotlight: My Aged Care’s Help explorer

If you're unsure about what aged care services are available, it can help to read about people in similar situations and how they received help.

A photo of two older people communicating by sign language

Improving access to free sign language interpreting and captioning services

The National Sign Language Program is expanding to include sign language interpreting and captioning services for health and medical appointments for Deaf, Deafblind and hard of hearing older people.

International Day of Older Persons

Tuesday 1 October is International Day of Older Persons. The theme for this year is Ageing with Dignity: The importance of Strengthening Care and Support Systems for Older Persons Worldwide.

Big changes to the aged care sector

Dementia Action Week

This week is Dementia Action Week (16–22 September 2024) and the theme is ‘act now for a dementia friendly future’. Dementia Action Week is an annual initiative run by Dementia Australia. It aims to raise awareness, understanding and acceptance for people living with dementia, and their families and carers.

Protect yourself against scams

There have been recent reports of scammers impersonating aged care providers. These scammers are targeting older people, their families and carers.

2022 and 2023 Residents’ Experience Survey results are out

The findings, from 75,000 people across the country, will help aged care providers understand what people like about their home and what could be improved.

Provider finance information available on My Aged Care

You can see information about the finances and operations of aged care homes and Home Care Package providers on My Aged Care.

Improving access to free sign language interpreting and captioning services

The National Sign Language Program is expanding to include sign language interpreting and captioning services for health and medical appointments for Deaf, Deafblind and hard of hearing older people.

Report on the new Aged Care Act consultation now available

The report on the consultation feedback is now available. The report presents the key issues and insights identified from stakeholders during the consultation.

2024–25 Budget: Underpinning quality aged care

The 2024–25 Budget includes $2.2 billion to improve safe, quality aged care. It will promote stronger links between aged care and health systems to ensure older people get the medical support they need in a safe, comfortable environment.

Reminder: update your financial details to ensure you are paying the right fees

Are your personal and financial details up to date with Services Australia or the Department of Veterans’ Affairs?

Aged Care Star Ratings promote choice and quality

Important update: More regular reviews of aged care fees

The Quarterly Review process for home care and residential care is changing. From October 2023, aged care reviews will occur more regularly so that changes to your aged care fees can be applied sooner.

How respite care can help carers

Respite care can give carers time to catch up on everyday activities and look after themselves. It is available to support older people and their carers.

My Aged Care no longer supports fax

The My Aged Care fax number (1800 728 174) is no longer available as of 31 July 2023. You can still contact My Aged Care by phone, in person, or by post.

Program in focus: Aged Care Volunteer Visitors Scheme

If you are feeling lonely, isolated or need help building new social connections, you can access support through the Aged Care Volunteer Visitor’s Scheme (ACVVS). The ACVVS is a free program that can help you connect to a volunteer support network in your community.

The new Support at Home program planned to start 1 July 2025

The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.

Important changes to your Home Care Package budget

If you receive a Home Care Package, you will notice some changes to your package budget from 1 July 2023. This article explains what the changes are how they may impact you.

Updates to provider specialisations

From 27 February 2023, claims from aged care providers to deliver specialised care will be published on provider profiles only if they have been verified against the My Aged Care Provider Specialisation Verification Framework.

What is the Aged Care Quality and Safety Commission?

The Aged Care Quality and Safety Commission protects the rights and interests of people who use Commonwealth-funded aged care services by ensuring that aged care service providers give the best care possible

Home and aged care support keeps Carolyn active

Carolyn, 80, was actively involved in her local community, until advanced arthritis made it harder to do the things she used to. Accessing help at home services through My Aged Care helped improve her health, independence and wellbeing.

News and updates

International Day of Older Persons

Big changes to the aged care sector

Protect yourself against scams

2022 and 2023 Residents’ Experience Survey results are out

Spotlight: Am I eligible?

Aged Care Star Ratings promote choice and quality

Spotlight: My Aged Care’s Help explorer

Improving access to free sign language interpreting and captioning services

International Day of Older Persons

Big changes to the aged care sector

Dementia Action Week

Protect yourself against scams

2022 and 2023 Residents’ Experience Survey results are out

Provider finance information available on My Aged Care

Improving access to free sign language interpreting and captioning services

Report on the new Aged Care Act consultation now available

2024–25 Budget: Underpinning quality aged care

Reminder: update your financial details to ensure you are paying the right fees

Aged Care Star Ratings promote choice and quality

Important update: More regular reviews of aged care fees

How respite care can help carers

My Aged Care no longer supports fax

Program in focus: Aged Care Volunteer Visitors Scheme

The new Support at Home program planned to start 1 July 2025

Important changes to your Home Care Package budget

Updates to provider specialisations

What is the Aged Care Quality and Safety Commission?

Home and aged care support keeps Carolyn active

Contact us

Dialogue opened Internet Explorer support has ended