News and updates

The Department of Health, Disability and Ageing is hosting a free webinar to give older people, families and carers more information about required and optional services provided in residential aged care.

Learn about the changes to personal care contributions from 1 October 2026.

The Australian Government has announced it is introducing new consumer protections for Support at Home participants. These are in addition to protections already in place to ensure reasonable prices and service quality for participants.

The Australian Government will fully fund personal care services under Support at Home from 1 October 2026.

In late 2025, The Department of Health, Disability and Ageing asked for your thoughts on the changes to aged care. We received over 2,000 responses from older people, families and carers.

The Department of Health, Disability and Ageing is welcoming 9 new members to the Aged Care Council of Elders.

There have been recent reports of scammers targeting older people, their families and carers.

The survey gives residents an opportunity to share feedback on the care and services they receive. 

Informing older people, their families and carers about their rights when sharing feedback or making a complaint with their provider.

Alerting older people of scammers impersonating aged care assessors.

A new My Aged Care website launched on 1 November 2025 to support the start of the new Aged Care Act. The improved website has been designed with older people, their families and supporters at the centre.

The new Aged Care Act and the Support at Home program are now in effect. This marks a significant step forward in how we deliver aged care in Australia and will create a system that is safer, fairer, and more respectful – with older people placed at the centre.

Star Ratings help you compare and choose residential aged care homes.

My Aged Care website tools will be upgraded during the following times and dates to reflect the new Aged Care Act, starting 1 November 2025.

Under the ‘no worse off’ principle, you will continue to pay the same types of fees if you moved into your aged care home before 1 November 2025.

A new My Aged Care website will launch on 1 November 2025 to support the start of the new Aged Care Act.

The new Aged Care Act begins on 1 November. It puts you at the centre of aged care. It creates a safer and fairer system and ensures everyone has the quality of life they deserve.

The Department of Health, Disability and Ageing has sent letters to current Home Care Package recipients and older people approved for Home Care Packages to help them prepare for the new Support at Home program ahead of 1 November 2025.

From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff.

From 1 November 2025, the new Aged Care Act introduces stronger laws to make sure workers deliver safe, high-quality and rights-based care.