Important update: More regular reviews of aged care fees
The Quarterly Review process for home care and residential care is changing. From October 2023, aged care reviews will occur more regularly so that changes to your aged care fees can be applied sooner.
How respite care can help carers
Respite care can give carers time to catch up on everyday activities and look after themselves. It is available to support older people and their carers.
Program in focus: Aged Care Volunteer Visitors Scheme
If you are feeling lonely, isolated or need help building new social connections, you can access support through the Aged Care Volunteer Visitor’s Scheme (ACVVS). The ACVVS is a free program that can help you connect to a volunteer support network in your community.
My Aged Care no longer supports fax
The My Aged Care fax number (1800 728 174) is no longer available as of 31 July 2023. You can still contact My Aged Care by phone, in person, or by post.
Star Ratings for aged care homes
All government-funded aged care homes in Australia now have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.
Spotlight: Am I eligible?
My Aged Care’s Eligibility checker can help you quickly find out if you meet the requirements to have an aged care assessment. You will be asked a few short questions to help My Aged Care better understand your situation. This will only take a few minutes to complete.