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Category Aged care reforms
Date published
March 2024

Aged Care Star Ratings promote choice and quality

All government-funded aged care homes in Australia have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.

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Category General announcements
Date published
March 2024

Help inform the future of aged care for First Nations people

The Interim First Nations Aged Care Commissioner, Andrea Kelly, is engaging with First Nations older people, families, communities and stakeholders to inform the role of the permanent Commissioner and help ensure older First Nations people can access quality, culturally safe aged care

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Category General announcements
Date published
February 2024

More information on provider finance and operations now available

You can now see more information about the finances and operations of aged care homes and Home Care Package providers

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Category Aged care reforms
Date published
November 2023

The new Support at Home program is starting from 2025

The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.

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Category General announcements
Date published
October 2023

Important update: More regular reviews of aged care fees

The Quarterly Review process for home care and residential care is changing. From October 2023, aged care reviews will occur more regularly so that changes to your aged care fees can be applied sooner.

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Category General announcements
Date published
October 2023

How respite care can help carers

Respite care can give carers time to catch up on everyday activities and look after themselves. It is available to support older people and their carers.

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Category General announcements
Date published
October 2023

My Aged Care no longer supports fax

The My Aged Care fax number (1800 728 174) is no longer available as of 31 July 2023. You can still contact My Aged Care by phone, in person, or by post.

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Category General announcements
Date published
October 2023

Program in focus: Aged Care Volunteer Visitors Scheme

If you are feeling lonely, isolated or need help building new social connections, you can access support through the Aged Care Volunteer Visitor’s Scheme (ACVVS). The ACVVS is a free program that can help you connect to a volunteer support network in your community.

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Category Aged care reforms
Date published
August 2023

The new Support at Home program planned to start 1 July 2025

The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.

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Category General announcements
Date published
May 2023

Important changes to your Home Care Package budget

If you receive a Home Care Package, you will notice some changes to your package budget from 1 July 2023. This article explains what the changes are how they may impact you.

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Category Aged care reforms
Date published
March 2023

Webinar: Home care packages – what’s changed?

In January 2023, the Australian Government introduced changes to Home Care Package charges. This included a cap on management and administration fees.

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Category General announcements
Date published
February 2023

Updates to provider specialisations

From 27 February 2023, claims from aged care providers to deliver specialised care will be published on provider profiles only if they have been verified against the My Aged Care Provider Specialisation Verification Framework.

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Category Aged care reforms
Date published
February 2023

Survey: Have your say on aged care reform

The Department of Health and Aged Care has launched a new survey to seek your feedback on the aged care reforms. The deadline to provide feedback is 24 March 2023.

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Category General announcements
Date published
January 2023

Congratulations to the Senior Australian of the Year 2023

Human rights and social justice campaigner Professor Tom Calma AO was named the Senior Australian of the Year 2023. Tom has advocated for First Nations people for over 45 years.

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Category General announcements
Date published
January 2023

New translating service for Aboriginal and Torres Strait Islander people

Aboriginal and Torres Strait Islander people can now connect to My Aged Care through Interpreter Connect. Through this free service, you can speak with My Aged Care about your aged care questions and get assistance applying for and accessing services.

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Category General announcements
Date published
December 2022

What is the Aged Care Quality and Safety Commission?

The Aged Care Quality and Safety Commission protects the rights and interests of people who use Commonwealth-funded aged care services by making ensuring that aged care service providers give the best care possible

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Category Aged care reforms
Date published
December 2022

Share your thoughts on an Inspector-General of Aged Care

The Department of Health and Aged Care has released draft legislation, known as the Inspector-General of Aged Care Bill. If you receive aged care services, we’d like to know what you think of the draft Bill.

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Category Aged care reforms
Date published
November 2022

Help guide the future of dementia care in Australia

If you live with dementia, or care for someone who does, you’re invited to help develop a National Dementia Action Plan - that will guide the future of dementia care in Australia. Public consultation closes on 31 January 2023.

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Category Case studies
Date published
November 2022

Home and aged care support keeps Carolyn active

Carolyn, 80, was actively involved in her local community, until advanced arthritis made it harder to do the things she used to. Accessing help at home services through My Aged Care helped improve her health, independence and wellbeing.

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Category Aged care reforms
Date published
November 2022

How we’re improving Home Care Package charges

Important changes are coming to Home Care Package charges on 1 January 2023. The changes will bring more transparency to how providers charge and set limits on care and package management prices.

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