My Aged Care website no longer supported on Internet Explorer

From 17 August 2021, Microsoft will no longer support Internet Explorer (IE), and the My Aged Care website will no longer support IE after 26 July 2021.

If IE is your default browser, you are advised to migrate to a different one by 26 July 2021. If you continue to use IE after that date, you will likely notice that some features may stop working or no longer be available on the My Aged Care website and the following portals:

  • Online Account
  • Provider Portal
  • Staff Portal
  • Assessor Portal
  • Hospital Portal

Moving to a new supported browser will ensure that you don’t experience any of these issues.

What browser should I use instead?

The list below outlines some supported browser options. Select one and follow the instructions to download and install your chosen browser on your computer.

Helpful resources

If you need some help developing your computer skills, you can find guidance on the Be Connected website.

News and updates

For alerts on issues like COVID-19, information on new features coming to this website, important updates from the Australian Government about aged care, and more, visit our News and updates page.

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