Welcome to My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
My Aged Care is the Australian Government's starting point on your aged care journey. Find and access the government-funded services you need.
How My Aged Care can help you - Transcript
Narrator: My Aged Care is your starting point to access government-funded aged care services.
Whatever your situation, specific needs, or background, we can help you understand what types of services are available - from services that help you live independently at home to short-term care that helps you get back on your feet, to moving into an aged care home when you can no longer live at home.
Once you have the information you need, you can call us to discuss your needs and find out if you require an assessment. If you do, an assessor will come to your home for a face-to-face assessment to work out what services you are eligible for.
We can also help you estimate the fees you may have to pay, and what service providers are available near you.
Wherever you are on your aged care journey, My Aged Care can help you get started.
Find the help you need with My Aged Care.
Go to myagedcare.gov.au or call 1800 200 422.
Learn about different types of care
If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.
Find a provider
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.
Manage your services
If you are receiving services and want to check what you’ve got in place or make some changes, head to this section.
Make a referral
Aged care and health professionals use this form to request a client assessment.
Find out what you may need to pay towards your Home Care Package or aged care home.
Check if the service provider you are considering has any quality compliance issues.
Need some help?
I have questions
If you need some help, the My Aged Care team can answer most of your questions over the phone.
Call 1800 200 422
An advocate for my rights
Advocacy services ensure that the rights of anyone receiving or seeking aged care services are supported. They also make it easier to make decisions about care.
Someone to talk on my behalf
A friend or a family member can speak on your behalf by becoming your representative.
Support for all
Information and support is available to help people of all backgrounds, languages and situations to access the help they need. This includes LGBTI, Aboriginal and Torres Strait Islander people, veterans, and more.