Apply for an assessment online in 3 easy steps
Before you can access government-subsidised aged care services for the first time, you need to apply for an assessment. Using the online application is quick and easy and will only take 15 to 20 minutes to complete.
It’s the same form to apply for all types of care and support – including help at home, short-term care, and care in an aged care home.
You can complete the application yourself or on behalf of a family member or friend. If you’d like to set up an ongoing support person, you can also do that here.
There are three parts. The first checks you are eligible, the second captures your details, and the third confirms who the assessor should call to arrange the assessment. You will need your Medicare card and enough time to complete it.
What to expect
Part A: Your situation
Eligibility is based on need. To find out if you meet the criteria, we will ask a few questions about your current situation and if you need help with some everyday tasks. This step will take about 5 minutes.
Part B: Provide your details
Here you will be asked for some information about yourself. You’ll need your Medicare card to complete this step.
If you are applying on behalf of someone else or setting up a representative, you will need to provide your information as well as theirs. This step will take about 10 minutes.
Part C: Arrange the assessment
To finish, we will ask you who the assessor should contact to arrange the assessment. This step will take about 5 minutes.
Ready to apply for yourself or a family member/friend? Press Start now.
After submitting your form
After you submit your form, an assessor will contact you within 2-6 weeks to arrange an assessment. You will also receive a My Aged Care welcome pack in the mail containing helpful information and outlining what your next steps will be.