This section gives you easy access to all the My Aged Care brochures, forms, checklists and other documents that are located within this website. Some are also available in other languages.

Hard copies of the booklets, brochures, posters and magnets are available from National Mailing and Marketing by emailing: health@nationalmailing.com.au or phoning (02) 6269 1025.

Orders may also be made through our Contact us | My Aged Care page, by selecting ‘I want to request a publication’ in the drop-down menu.

Download in new window Booklet: Charter of Aged Care Rights (PDF) Download in new window Booklet: Continuity of Support Handbook (PDF) - Not available in hard copy / Download only Download in new window Booklet: Steps to enter an aged care home (PDF) Download in new window Booklet: Your guide to Commonwealth Home Support Programme services (PDF) Download in new window Booklet: Your guide to Home Care Package services (PDF) Download in new window Booklet: Your guide to short-term restorative care (PDF) Download in new window Brochure: After you've registered with My Aged Care (PDF) Download in new window Brochure: Community Visitors Scheme Download in new window Brochure: Find the help you need with My Aged Care (PDF) Download in new window Brochure: Your pathway to accessing a Home Care Package (PDF) Download in new window Checklist: Income and assets (PDF) - Not available in hard copy / Download only Download in new window Checklist: Questions to ask aged care homes (PDF) - Not available in hard copy / Download only Download in new window Checklist: Questions to ask when looking for Home Care Package providers - Not available in hard copy / Download only Download in new window Checklist: Who to inform when moving aged care homes (PDF) - Not available in hard copy / Download only Download in new window Factsheet: Aged care for LGBTI elders – Getting started with My Aged Care (PDF) - Not available in hard copy / Download only Download in new window Factsheet: Aged care services for senior veterans (PDF) - Not available in hard copy / Download only Download in new window Factsheet: How to make a complaint (PDF) - Not available in hard copy / Download only Download in new window Factsheet: Improvements to home care pricing for existing home care recipients (PDF) - Not available in hard copy / Download only Download in new window Factsheet: Refund of lump sums paid for accommodation (PDF) - Not available in hard copy / Download only Download in new window Factsheet: Researching Home Care Providers – Considerations and Checklist (PDF) Download in new window Form: Appointment of a representative (PDF) - Not available in hard copy / Download only Download in new window Home Care Packages Program and changes to employment conditions for home care workers Download in new window Magnet: My Aged Care fridge magnet (PDF) Download in new window Manual: Home Care Packages Program Operational Manual for Home Care Package Consumers (PDF) - Not available in hard copy / Download only Download in new window Poster: Charter of Aged Care Rights Download in new window Poster: COVID-19 Support Line Download in new window Poster: My Aged Care (PDF) Download in new window Poster: My Aged Care - Aboriginal and Torres Strait Islander people (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Current Care Approvals (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Current Care Approvals – Seeking Home Care Services Preference (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Documents (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Interactions with My Aged Care (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Navigating as a Representative (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Notifications (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Plans (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Profile (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Reports and Forms (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Services (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Summary (PDF) - Not available in hard copy / Download only Download in new window Your Online Account Guide: Support Networks (PDF) - Not available in hard copy / Download only