This section gives you easy access to all the My Aged Care brochures, forms, checklists and other documents that are located within this website. Some are also available in other languages.
Hard copies of the booklets, brochures, posters and magnets are available from National Mailing and Marketing by emailing: health@nationalmailing.com.au or phoning (02) 6269 1025.
Orders may also be made through our Contact us | My Aged Care page, by selecting ‘I want to request a publication’ in the drop-down menu.
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Booklet: Charter of Aged Care Rights (PDF)
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Booklet: Continuity of Support Handbook (PDF) - Not available in hard copy / Download only
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Booklet: Steps to enter an aged care home (PDF)
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Booklet: Your guide to Commonwealth Home Support Programme services (Easy read PDF) - Not available in hard copy / Download only
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Booklet: Your guide to Commonwealth Home Support Programme services (PDF)
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Booklet: Your guide to Home Care Package services (Easy read PDF) - Not available in hard copy / Download only
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Booklet: Your guide to Home Care Package services (PDF)
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Booklet: Your guide to short-term restorative care (PDF)
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Brochure: After you've applied for My Aged Care (Easy read PDF) - Not available in hard copy / Download only
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Brochure: After you've registered with My Aged Care (PDF)
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Brochure: Community Visitors Scheme
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Brochure: Find the help you need with My Aged Care (Easy read PDF) - Not available in hard copy / Download only
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Brochure: Find the help you need with My Aged Care (PDF)
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Brochure: Your pathway to accessing a Home Care Package (PDF)
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Checklist: Income and assets (PDF) - Not available in hard copy / Download only
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Checklist: Questions to ask aged care homes (PDF) - Not available in hard copy / Download only
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Checklist: Questions to ask when looking for Home Care Package providers - Not available in hard copy / Download only
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Checklist: Who to inform when moving aged care homes (PDF) - Not available in hard copy / Download only
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Factsheet: Aged care for LGBTI elders – Getting started with My Aged Care (PDF) - Not available in hard copy / Download only
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Factsheet: Aged care services for senior veterans (PDF) - Not available in hard copy / Download only
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Factsheet: How to make a complaint (PDF) - Not available in hard copy / Download only
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Factsheet: Improvements to home care pricing for existing home care recipients (PDF) - Not available in hard copy / Download only
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Factsheet: Researching Home Care Providers – Considerations and Checklist (PDF)
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Form: Appointment of a representative (PDF) - Not available in hard copy / Download only
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Form: Appointment of a support organisation (PDF) - Not available in hard copy / Download only
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Form: Appointment of a support person (PDF) - Not available in hard copy / Download only
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Home Care Packages Program and changes to employment conditions for home care workers
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Magnet: My Aged Care fridge magnet (PDF)
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Manual: Home Care Packages Program Operational Manual for Home Care Package Consumers (PDF) - Not available in hard copy / Download only
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Poster: Charter of Aged Care Rights
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Poster: COVID-19 Support Line
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Poster: My Aged Care (PDF)
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Poster: My Aged Care - Aboriginal and Torres Strait Islander people (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Current Care Approvals (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Current Care Approvals – Seeking Home Care Services Preference (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Documents (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Interactions with My Aged Care (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Navigating as a Representative (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Notifications (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Plans (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Profile (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Reports and Forms (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Services (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Summary (PDF) - Not available in hard copy / Download only
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Your Online Account Guide: Support Networks (PDF) - Not available in hard copy / Download only