If you have been assessed for the Commonwealth Home Support Programme (CHSP) or for community respite care (under CHSP), you and your provider will develop a care plan together. The care plan includes costs and the schedule of services and when they start. Some providers may give you a document to sign, while others will accept your verbal agreement of the care plan. You can discuss this further with your service provider.
What else do people ask at this step?
I’m approved for more than one service. Do I need to get them all from the same provider?
No. If you require more than one service through the Commonwealth Home Support Programme, you can use a different provider for each service.
Yes, some providers will let you manage your own Home Care Package which can help you save money on fees. However, if you choose to do this, there is more work involved for you, so it’s best to make sure it’s the right option for you.
Information and support is available to help people of all backgrounds, languages and situations to access the help they need. This includes LGBTI, Aboriginal and Torres Strait Islander people, veterans, and more.