What do service agreements include?
There are different types of service agreements, depending on the type of care, but they all generally cover:
Your care plan
In consultation with you, your provider will develop a care plan for you. The care plan outlines your care needs and instructions about how these needs will be met.
Your services
The exact care and services that will be provided to meet your care needs. It will also cover who will provide the services, when they will be delivered, and how often.
Your fees
The fees that you have agreed to pay for the services you will receive.
Types of agreement
Depending on the type of care you are eligible for, your agreement with the service provider varies. Read more about the different types of agreement and what to consider before entering into one: