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  1. News and updates

What to do in an emergency situation

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Published date: 7 March 2025

We are aware that Tropical Cyclone Alfred may impact older people living in QLD and NSW.

If you are in an emergency situation

Call 000 or the local emergency services as soon as you know about an emergency.

Each state has its own police, fire and ambulance services. Call 000 early to receive help as soon as possible.

Continuing services during an emergency event

Aged care providers must maintain quality care to older people during an emergency. This is required by the Aged Care Quality Standards (Quality Standards) and the Aged Care Act 1997..

More Information

Visit the Department of Health and Aged Care website for further advice.

Last updated date: 17 March 2025

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For alerts on issues like COVID-19, information on new features coming to this website, important updates from the Australian Government about aged care, and more, visit our News and updates page.

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