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Aged care in Australia is changing for the better.
The new Aged Care Act starts from 1 November 2025. It includes a Statement of Rights to help make sure you are at the centre of your aged care.
A new video is available to help explain what rights you have when accessing aged care services. This includes the right to:
- make decisions about your own life
- have your identity and culture respected
- have greater choice and control over how you receive services
- choose if you want help to make decisions and who gives you that help
- be cared for by workers with the right skills and training to deliver safe, quality and fair services
- be supported to make a complaint if you’re not happy with your care.
The video is available in a variety of languages and Auslan.
The Department of Health, Disability and Ageing has also released a fact sheet on the Statement of Rights, available in a variety of languages and in Easy Read.
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