If you have not had an assessment, or are not sure what home services are right for you, go to Help at home: what to expect.Read general information about home care packages.
Pathway to access a home care package
After you have been assessed as eligible for a home care package, follow this pathway to access and manage your services:
- Your approval letter
- Waiting time
- Home care agreement
- Care plan
- Starting services
- Extra services
- Changing care needs
- Supplements for specific care needs
- Changing providers
- Moving unspent funds and paying exit amounts
- Rights and responsibilities
End of life care at home
If you are caring for someone who is nearing the end of their life, and you are caring for them at home, there is help and support available.