The new Aged Care Act has started on 1 November 2025. To support the transition to the new Act, we are upgrading some website tools. You can read more or contact My Aged Care on 1800 200 422 for general information.

My Aged Care | Australian Government

Personal care

Personal care services help to keep you living independently at home. You may need help with getting up in the morning and having a shower, getting dressed or taking your medication. You may also need assistance with getting around your house or completing important tasks if your hearing, sight or speech is impaired.

This service includes:

  • help with self-care and daily living
  • ssistance with self-administration of medications
  • continence management (non-clinical). 

This service does not include:

  • general expenses, such as hairdressing or waxing
  • services funded through other systems, such as pharmaceuticals, or dose administration aids
  • medication administered by a nurse
  • costs of medication. 

How it could help

  • Help with bathing, showering, or toileting
  • Help with dressing/undressing
  • Assistance with getting in and out of bed
  • Help with washing and drying your hair, or shaving
  • Reminders to take your medication
  • Help with continence management.

How can I access this service?

This service can be provided through the Commonwealth Home Support Program, the Support at Home program, or Transition Care Program. Your aged care assessor determines your eligibility to access these programs and this service. 

Support at Home program

Designed for those with more complex and intensive care needs. It provides ongoing access to services, assistive technology and home modifications to help you stay living independently at home for longer.

Commonwealth Home Support Program

Entry-level care for those who need a low level of support to keep living independently and safely at home. Supports can include one or two basic services.

How this service is helping others

How occupational therapy helped rebuild Gianni’s confidence

After two falls at home, Gianni could still do most of his daily activities, but he lost the confidence to shower and go to the toilet by himself. So he contacted My Aged Care for an assessment.
  • Allied health and therapy
  • Equipment and products
  • Home adjustments
  • Personal care

How home respite helped Phuong and Harry balance health, home, and social time

Phuong was her husband Harry's full-time carer. But her own health began to suffer, and it became hard to balance caring, daily duties, and looking after her own wellbeing. So she called My Aged Care.
  • Allied health and therapy
  • Equipment and products
  • Domestic assistance
  • Home or community general respite
  • Personal care
  • Specialised support services

How transition care helped Omar recover after a hospital stay

Omar had a fall and needed surgery. Knowing that he would have limited mobility once he was back home, a social worker referred Omar to My Aged Care while at hospital.
  • Equipment and products
  • Domestic assistance
  • Personal care
  • Social support and community engagement
  • Transport
  • Assistance with transition care
  • Allied health and therapy

How do I get assessed for services?

An aged care assessment determines whether you are approved to access services. Using our online tool, you can check if you meet the requirements for an assessment before you apply for one.