Home Care Package costs and fees

How much does the government contribute?

The Australian Government pays a different subsidy amount for each level of Home Care Package. The government subsidy for each package level is as follows:

* The government contribution increases each year. These figures are rounded.

The government contribution is paid directly to the home care provider you choose. You work in partnership with the provider to determine the care and services required, within the package budget. The funds won’t affect your pension because they don’t count as income.

Read more about further funding supplements your providers may be able to access. 

What is the basic daily fee?

The basic daily fee is set by the government at a percentage of the single basic age pension. This fee varies depending on your Home Care Package level (see table below for details).

The basic daily fee is added to the government subsidy to increase the funds available to you in your Home Care Package budget. Read more about Home Care Package budgets and how they are set up and managed.

The basic daily fee changes in March and September each year in line with the age pension.

From 20 March 2020, the basic daily fee by Home Care Package level will be:

Providers can ask you to pay a basic daily fee. Use the Find a provider tool to see if your chosen provider will collect this fee.

What is the income-tested care fee?

The income-tested care fee is an extra contribution that some people pay, as determined through an income assessment. This fee is different for everyone. It’s based on individual income including your pension. However, full pensioners do not pay an income-tested care fee. 

You could pay up to $15.43 per day, if you:

• Are single earning over $27,840.80
• Are a member of a couple living together earning over $21,606.00
• Are a member of a couple living apart due to illness earning over $27,320.80

You could pay between $15.43 - $30.86 if you: 

• Are single earning over $53,731.60
• Are a member of a couple living together earning over $41,121.60
• Are a member of a couple living apart due to illness earning over $53,211.60

Annual and lifetime caps

There are annual and lifetime caps for the income-tested care fee. 

The annual cap is different depending on what you earn in a year. For example, for a single person as at 1 July 2020:

• If you are a full pensioner or have an income up to $28,087.41, you won’t have to pay an income-tested care fee.
• If you are a part-time pensioner or if you earn between $27,840.80 and $53,731.60 a year, your income-tested care fee is capped at $5,617.47 a year.
• If you earn more than $53,731.60 a year, your income-tested care fee is capped at $11,234.96 a year.

There is a lifetime cap of $67,409.85 as at 20 March 2020. After you reach this figure you will no longer have to pay income-tested care fees. 

Read more on annual and lifetime caps.

How often do I pay my fees?

The basic daily fee and the income-tested care fee are paid for every single day that package funds are assigned to you. It doesn’t matter whether you receive a service on that day or not. You may be asked to pay your home care fees on a fortnightly or monthly basis.

What will my services cost?

Each Home Care Package service provider charges a different amount for their services and care management. How much they charge depends on the services you need, and the prices they have set. 

Service providers must list their costs online. You can use the Find a provider tool to compare costs across providers, to ensure you get the most value. You may be able to negotiate a lower cost. Read more about this on our Connecting with Home Care Package providers page.

How do I work out my fees?

You can get an estimate of your fees using our home care fee estimator. For the exact fee advice you’ll need an income assessment.

Estimate your fees

To estimate your basic daily fee and income-tested care fee, use our home care fee estimator. This can give you an idea of what you may be asked to pay, and help you plan ahead.

Find out your exact fees

To find out exactly what you may be asked to pay, you will either need to have an income assessment, or request a fee advice letter for home care from Services Australia.

Who can ask for a fee advice letter?

If you already receive a means-tested income support payment, such as the age pension (full or part), disability support pension or service pension, call Services Australia on 1800 227 475 to request a fee advice letter for home care. Services Australia will already have enough information to calculate the maximum fees payable.

Who has to have an income assessment?

If you don’t receive means-tested income support, you’ll need to provide information to Services Australia for an income assessment. To get an assessment, fill out the Aged Care Fees Income Assessment Form and return it to Services Australia, or Department of Veterans' Affairs (DVA) if relevant. 

Services Australia will then work out what your income-tested care fee will be and provide you with your fee advice letter.  

You can read more about this on our Income assessment page.

You can find out your income-tested care fee before applying for a Home Care Package. The fee advice letter you will receive is valid for 120 days, unless there is a significant change in your circumstances. If there is a change, you’ll need to notify Services Australia (or DVA if relevant) who will reissue the fee advice letter.

What if I disagree with the results of my income assessment?

If you don’t think your income assessment is correct, you can ask Services Australia (or DVA if relevant) to review its decision. The contact details to request a review will be included in your fee advice letter from Services Australia.

What if I can’t afford the fees?

If you can’t afford your fees, don’t worry. You can still get help. Financial hardship assistance is available for those in genuine financial hardship. It offers an extra helping hand to the most vulnerable. 

Depending on your situation, you may apply for financial hardship assistance with:

• basic daily fee, and/or
• income-tested care fee.

With financial hardship assistance the Australian Government will pay some or all of your aged care costs.

Read more on our financial hardship assistance page.

Can I seek financial advice?

Yes, you can. In fact, it is recommended that you seek independent financial advice before deciding how to pay for your aged care.

Services Australia’s Financial Information Service (FIS) is a free service available to everyone. FIS officers can show you how to make informed financial decisions and help you to understand the financial implications of your aged care costs. They can also help you understand how different payment methods for residential care may affect your pension and aged care costs if you ever need to move into an aged care home.

To find out more about FIS, or to make an appointment, call 132 300 and say “Financial Information Service” when prompted.

For more information and guidance on financial matters, you can also visit our financial support and advice page.

Are there any other funds that help me?

Home care providers may be able to access further funding supplements – to ensure you receive the care you need.

These include:

• Dementia and cognition supplement
• Oxygen supplement for people with an ongoing medical need for oxygen
• Enteral feeding supplement for people who need enteral feeding on an ongoing basis
• Veterans’ supplement
• Viability supplement for those in rural and remote areas.

If you think you may be eligible, ask your provider about eligibility requirements.