How does it work?
CHSP service providers receive funding from the Australian Government, which they use to provide subsidised aged care services.
When you receive CHSP services, you pay a contribution to help with the cost of services. You will never be asked to cover the full cost.
All CHSP providers must have a client contribution policy in place. This policy ensures that people who can afford to contribute to the cost of their care do so. It also protects those who are most vulnerable.
CHSP service providers must be transparent about their fees. They must also:
- advise you of the contribution you might need to pay, and
- keep track of these contributions, to make sure you do not experience financial hardship.
How much will I pay?
How much you contribute depends on your income and the type and number of services you need. Simple services like meals might cost a small amount, whereas more complex services like home modification work will cost much more.
You have to discuss and agree on the fees with your provider before you receive any services. So, how much you pay for your services will vary from provider to provider and by services received.
Services will not go ahead without you agreeing to the fees first.
What if I can’t afford a contribution?
Contributions from those who can afford it help providers continue to offer support in the local community. However, if you can’t afford to contribute towards your care, you won’t miss out on the help you need. Providers have policies to protect those least able to contribute.
If you are experiencing financial difficulties, talk to your provider.
Will receiving support impact my pension?
No. The Australian Government pays the subsidy directly to service providers, not to you. This means your pension will not be affected.
