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Costs

The Australian Government subsidises many aged care services to keep costs reasonable and affordable.

Costs vary for different types of care and different service providers. There are no standard costs for aged care services.

If you are eligible, you are expected to contribute to the cost of your care if you can afford to.

If you don’t know what type of care you may be eligible for, find out more about services available at getting started.

If you know what type of care you may be eligible for read more about costs here:

Help at home costs

There are different costs for care at home provided under the Commonwealth Home Support Programme and the Home Care Packages Program. Read about the costs and steps to follow to work out what you may be expected to pay towards services offered by these programs.

Aged care homes costs

There are various costs and steps to follow to work out what you may be expected to pay towards care and accommodation in an aged care home. Get an estimate, find out what a financial assessment involves and what providers charge.

Financial assessment by Centrelink

If you want to discuss an urgent financial assessment, you should contact Centrelink on 1800 227 475 or visit the Department of Human Services’ website for information on the assessment process.



In this section you can also read about:

Financial hardship assistance

If you believe you cannot pay your aged care costs for reasons beyond your control, you can ask for financial hardship assistance.

Changes to aged care fees, annual and lifetime caps

There are annual and lifetime caps that apply to the income-tested care fee in home care and the means-tested care fee for aged care homes. Once these caps are reached, you cannot be asked to pay any more income-tested or means-tested care fees.

How to complain about costs

If you, your carer, or anyone else is concerned about what you are paying for services, you can make a complaint to your provider first, or the Aged Care Complaints Commissioner.

Aged care costs if you received care before 1 July 2014

On 1 July 2014, the way costs for Home Care Packages and aged care homes are calculated changed.

If you were receiving a home care package or were in an aged care home before 1 July 2014, these changes do not apply to you and you may continue to be asked to pay your current costs.

Finances and aged care financial advice

Planning ahead for your finances is important. Read more about money matters, retirement, and where to go for financial advice.

Aged care costs for people who have received compensation

If you receive compensation for an injury or illness that resulted in you moving into an aged care home or needing some help around the home, the amount you pay for the aged care services may be affected.

Last reviewed: 12 April, 2017.