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For information on the Royal Commission into Aged Care Quality and Safety, visit https://agedcare.health.gov.au/announcement-of-royal-commission-into-aged-care-quality-and-safety
Two aged care home administrators having a discussion

Notices of Non-Compliance

If a service provider is not providing you with the care and services required by the law, the Department of Health may give them a Notice of Non-Compliance. The notice lets them know there are problems that need to be fixed.

If the service provider doesn’t take action within the agreed time period, the Department of Health may place a sanction on them.

When a service provider has received a Notice of Non-Compliance

You can see if an aged care home has received a Notice of Non-Compliance on the Non-Compliance Finder and on the find a service tool.

You can see if a home care package service provider has received a Notice of Non-Compliance on the Non-Compliance Finder and from February 2017, on the Home Care Package Finder.

Last reviewed: 20 December, 2016.