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Għajnuna biex nikkuntattja My Aged Care

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Jekk titkellem b’lingwa li mhijiex l-Ingliż jew tinħtieġ sapport, aħna nistgħu ngħinuk issib l-informazzjoni dwar il-kura tal-anzjani li tinħtieġ.

Il-lingwa tiegħek

Servizz tat-Traduzzjoni u l-Interpretar (TIS Nazzjonali)

In-nies li għandhom diffikultà biex jitkellmu bl-Ingliż jew jifhmuh jistgħu jikkunttjaw lill-My Aged Care permezz tas-Servizz tat Traduzzjoni u l-Interpretar (TIS Nazzjonali) f’www.tisnational.gov.au bi ħlas ta’ telefonata lokali:

  1. Ċempel lit-TIS Nazzjonali fuq 131 450
  2. Għid lill-operatur b’liema lingwa titkellem
  3. Itlob lill-interpretu biex iċempel lill-My Aged Care fuq 1800 200 422. Jista’ jkollok tistenna għall-interpretu fuq il-linja jew l-operatur ikun jinħtieġ iċempillek lura meta xi interpretu jkun disponobbli.

Meta tkun qed titkellem mal-interpretu, dan iċempel lill-My Aged Care għalik u jinterpreta l-konversazzjoni tiegħek.

Tista’ wkoll iżżur in-National Accreditation Authority for Translators and Interpreters (NAATI) f’www.naati.com.au għal aktar servizzi ta’ traduzzjoni u interpretar.

Fuljetti b’tagħrif dwar il-kura tal-anzjani

Tista’ ssib ukoll fuljetti b’tagħrif dwar il-kura tal-anzjani fi 22 lingwa fil-websajt ta’ My Aged Care f’www.myagedcare.gov.au, inklużi:

Arabic / عربي
Hrvatski / Croatian
Nederlands / Dutch
Deutsch / German
Ελληνικά / Greek
हिन्दी / Hindi
Magyar / Hungarian
Italiano / Italian
한국어 / Korean
Македонско / Macedonian
Malti / Maltese
Polski / Polish
Русский / Russian
Српски / Serbian
普通话 / Simplified Chinese (Mandarin)
Español / Spanish
廣 東 話 / Traditional Chinese (Cantonese)
Tiếng Việt / Vietnamese
Arrernte, Pitjantjatjara, Torres Strait
Creole (Yumplatok) and Warlpiri

Sapport għan-nuqqas ta’ smigħ u viżjoni

Aħna nipprovdu informazzjoni li hija aċċessibli għal nies b’nuqqas ta’ smigħ u viżjoni.

  • My Aged Care hija websajt aċċessibli li tista’ tissapportja lil ħafna minn dawk li jużawha
  • Ħabib/a jew membru tal-familja jista’/tista’ jitkellem/titkellem ma’ My Aged Care għalik billi jkun/tkun ir-rappreżentant/a tiegħek
  • Jekk inti trux jew għandek difett fis –smigħ jew kif titkellem tista’ tikkuntattja My Aged Care permezz tan-National Relay Service
  • Jekk għandek difett fil-vista tista’ tikseb informazzjoni permezz tal-istaff taċ-ċentru tal-kuntatti ta’ My Aged Care u l-assessuri ta’ My Aged Care. Tista’ wkoll titlob informazzjoni b’tipi kbar jew braille billi tikkuntattja My Aged Care.

Servizz Nazzjonali ta’ Kollegament

In-nies b’difett fis-smigħ jew fil-kliem jistgħu jikkuntattjaw My Aged Care permezz tan-National Relay Service fi tlitt passi faċli:

  1. Żur il-websajt tan-National Relay Service f’www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service
  2. Agħżel il-punt tal-aċċess preferut tiegħek fl-NRS
  3. Agħti lill-My Aged Care n-numru tat-telefown – 1800 200 422

Jekk għandek difett fil-vista tista’ tikseb informazzjoni permezz ta’ My Aged Care u l-assessuri ta’ My Aged Care. Tista’ wkoll titlob informazzjoni b’tipi kbar jew braille billi tikkuntattja My Aged Care

In this section
Malti / Maltese
Biex tifhem l-ispejjes tal-kura tal-anzjani
Difiża
Ilmenti
Kif tapplika għal assessar
Ipprepara għall-valutazzjoni tiegħek
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Further information

  • For health professionals
  • For service providers
  • For carers
  • Support and advocacy
  • Non government-funded providers
  • Quality
  • Aged care reforms
  • Frequently Asked Questions
  • News and updates
  • Resources

Tools

  • Apply for assessment
  • Income and means assessments
  • Eligibility checker
  • Fee estimator
  • Non-compliance checker
  • Make a referral
  • Find a provider
  • Help explorer
  • My guide to aged care

Contact us

1800 200 422 (Freecall)

Mon - Fri 8am - 8pm

Saturday 10am - 2pm

More contact options

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Complaints

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