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  1. What help is available?

Judy's story

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When Judy’s dementia was first diagnosed, her symptoms were mild. But over the next few years, her short-term memory declined. When she started forgetting to switch off the iron, her husband Michael became concerned for her safety. So he called My Aged Care to find out what support might be available.

My Aged Care assessed Judy for a package of low-level support services. Judy wanted to keep doing as much on her own as possible, but Michael wanted to make sure she stayed safe, too. After receiving word from My Aged Care, Michael and Judy met a few providers and found one that they both liked.

Together with their chosen provider, they worked out a support plan that balanced Judy’s wishes and Michael’s concerns. They agreed that a care worker would help with the laundry, ironing, bed-making, and more difficult chores. They agreed that Judy could keep doing the light cleaning and gardening by herself. They also arranged for someone to drive Judy to and from GP and specialist appointments.

The provider arranged for Judy to get a medication dispenser. This device reminded her to take her medicine every day so that Michael wouldn’t have to. Some new signage was also installed around the house, which helped a lot—especially the labels on the kitchen cabinets and drawers.

A care manager visited regularly to check on Judy and monitor her care. He also spoke to Judy and Michael about what could happen and what could be done as Judy’s dementia got worse. Just knowing there was support available and things they could do and prepare for was reassuring.

woman and support worker making bed

Services in this story


<span>Aids to stay independent</span>
Service Aids to stay independent
To help you with mobility, communication, reading, and personal care limitations.

<span>Cleaning, laundry, and other chores</span>
Service Cleaning, laundry, and other chores
To help you keep your home clean and liveable.

<span>Transport</span>
Service Transport
To get you out and about to appointments and community activities.

What's next?

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To find out what services you are eligible for, you will need to be assessed.

Apply for an assessment
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