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联系My Aged Care

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如果您不说英语或需要支持,我们可以帮助您获取所需的老年护理信息。

简体中文

口笔译服务处 (TIS National)

如果您说英语或理解英语有困难,请通过 www.tisnational.gov.au 口笔译服务处 (TIS National) 联系My Aged Care,电话费用按本地通话费率计费:

  1. 请拨打131 450 联系TIS National
  2. 告诉接线员需要普通话口译员
  3. 请口译员拨打1800 200 422联系My Aged Care。您可能需要在电话线上等待接通口译员,或者接线员可能需要在接通口译员后再给您回电话。

当您和口译员接通时,他们会打电话给My Aged Care,并为您翻译谈话。

您还可以访问 National Accreditation Authority for Translators and Interpreters (NAATI)网站 www.naati.com.au,获得更多笔译和口译服务。

老年护理概况介绍

您还可以在myagedcare.gov.au/accessible-all 的“ My Aged Care”网站上找到22种语言的老年护理概况介绍,其中包括:

Arabic / عربي
Hrvatski / Croatian
Nederlands / Dutch
Deutsch / German
Ελληνικά / Greek
हिन्दी / Hindi
Magyar / Hungarian
Italiano / Italian
한국어 / Korean
Македонско / Macedonian
Malti / Maltese
Polski / Polish
Русский / Russian
Српски / Serbian
普通话 / Simplified Chinese (Mandarin)
Español / Spanish
廣 東 話 / Traditional Chinese (Cantonese)
Tiếng Việt / Vietnamese
Arrernte, Pitjantjatjara, Torres Strait
Creole (Yumplatok) and Warlpiri

听力和视力障碍支持

我们为听力或视力障碍者提供无障碍信息获取渠道。

  • My Aged Care是无障碍网站,可以支持大多数用户
  • 您的朋友或家人可以通过成为您的代表与 My Aged Care联系
  • 如果您失聪或有听力或语言障碍,则可通过National Relay Service联系My Aged Care
  • 如果您有视力障碍,您可以通过My Aged Care 联络中心工作人员和My Aged Care 评估员获取相关信息。您也可以通过联系My Aged Care 要求获得大号字体或盲文信息。

全国中继服务

如果您有听力或语言障碍,则可通过全国中继服务,遵循以下三个简单的步骤,联系My Aged Care :

  1. 访问全国中继服务网站: www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service

  2. 选择您首选的NRS接入点

  3. 提供 My Aged Care 电话号码——1800 200 422

如果您有视力障碍,则可联系My Aged Care和My Aged Care评估员获取相关信息。您也可以通过联系My Aged Care要求获得大号字体或盲文信息。

In this section
普通话 / Simplified Chinese (Mandarin)
了解老年护理费用
为评估做好准备
投诉
如何申请评估
权益宣导
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Further information

  • For health professionals
  • For service providers
  • For carers
  • Support and advocacy
  • Non government-funded providers
  • Quality
  • Aged care reforms
  • Frequently Asked Questions
  • News and updates
  • Resources

Tools

  • Apply for assessment
  • Income and means assessments
  • Eligibility checker
  • Fee estimator
  • Non-compliance checker
  • Make a referral
  • Find a provider
  • Help explorer
  • My guide to aged care

Contact us

1800 200 422 (Freecall)

Mon - Fri 8am - 8pm

Saturday 10am - 2pm

More contact options

Accessible for all

Complaints

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