Published date: 26 October 2023
Services Australia reviews home care and residential care fees to ensure you are paying the right amount. From late October 2023, Services Australia will start more regular reviews. These will generally occur monthly and will replace the Quarterly Reviews of aged care fees.
These more regular reviews will apply changes to your fees closer to when changes happen. They will also more regularly calculate any applicable refund amounts for you. If there are changes to your fees or if you are due a refund, Services Australia will send a letter to you and your provider.
This means you and your provider may receive more regular letters advising of fee changes or refunds.
What are regular reviews of home care and residential care fees?
The review process is used to update your aged care fees.
Your fees may change because of:
- changes to your care needs or home care package level
- changes to your financial circumstances
- changes to your personal circumstances
- indexation of aged care fees and thresholds on 20 March, 1 July and 20 September.
You may also see a change to your means tested care fee if you pay for your residential aged care accommodation by Refundable accommodation deposit (RAD) or Refundable accommodation contribution (RAC).
How do I know if my fees have changed?
Services Australia will send letters to people who have a fee change.
If you receive a letter, it’s important to review it thoroughly as changes to fees will take effect from the date advised in the letter.
Last updated date: 26 October 2023
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