Skip to main content
Due to scheduled maintenance, the Make a referral and Apply online tools will be unavailable on Sunday 25 May 2025 9:00am - 5:00pm (AEST). The My Aged Care Online Account and associated portals will also be unavailable during this time.

For information on scheduled website maintenance and other important news, see News and Updates.
My Aged Care Home My Aged Care
  • Home
  • Types of care
    • Where to start?
    • Learn about types of care
    • Am I eligible?
    • Help at home
    • Short-term care
    • Aged care homes
  • Assessment
    • The assessment process
    • How to apply for assessment
    • Prepare for your assessment
    • After your assessment
    • When to get re-assessed
    • Apply for assessment online
  • Find a provider
    • Search for a provider
    • Compare providers
    • What to consider
    • Understanding costs
    • Setting up services
  • Manage my services
    • How to make changes
    • Arranging someone to support you
    • Access your Online Account
  • Contact us
    • How to contact us
    • Accessible services
    • About My Aged Care
    • Complaints process
  • News
    • News and updates
    • Improving Australia's aged care system
Languages
Popular pages
Home Care Packages Access your Online Account Arranging someone to support you Aged care home costs and fees Respite care
Tools to support you
Find a provider
How much will I pay?
Make a referral
Start typing what you're looking for and select 'Enter' to see your search results or choose from the 'Suggestions' list that appears. If you're not sure what to search for, you can browse our popular pages and tools.

Breadcrumb

  1. What help is available?

Demetri's story

Facebook X (Twitter) Email Copy

Demetri enjoyed doing chores around the house. He had some limitations due to his cerebral palsy, so he relied on his wife Elena to complete certain tasks safely. However, as they got older, Elena was not able to support him as much. As a result, Demetri no longer felt confident doing household chores. He began to feel helpless and depressed watching Elena struggle to do everything herself.

A My Aged Care assessor came to Demetri’s house to understand his situation and determine what might help. Demetri explained how much he missed being able to help Elena with everyday tasks such as hanging out the washing.

His assessor arranged for a provider to help with the washing and work with Demetri to identify which tasks he could and couldn’t do. The provider organised a trolley and a drying rack to help Demetri with moving the washing and hanging up smaller items inside.

A support worker also came by on a regular basis and encouraged Demetri to complete the washing, while helping with more difficult tasks such as hanging the sheets on the line.

Having support to help out around the home gave Demetri a renewed self-confidence, and he began to feel like himself again.

man hanging clothes on rack

Services in this story


<span>Cleaning, laundry, and other chores</span>
Service Cleaning, laundry, and other chores
To help you keep your home clean and liveable.

What's next?

Woman using tablet

To find out what services you are eligible for, you will need to be assessed.

Apply for an assessment
Back to top

Further information

  • For health professionals
  • For service providers
  • For carers
  • Support and advocacy
  • Non government-funded providers
  • Quality
  • Aged care reforms
  • Frequently Asked Questions
  • News and updates
  • Resources

Tools

  • Apply for assessment
  • Income and means assessments
  • Eligibility checker
  • Fee estimator
  • Non-compliance checker
  • Make a referral
  • Find a provider
  • Help explorer
  • My guide to aged care

Contact us

1800 200 422 (Freecall)

Mon - Fri 8am - 8pm

Saturday 10am - 2pm

More contact options

Accessible for all

Complaints

About us

Footer site info links

  • Terms of use
  • Privacy
  • Glossary
  • Sitemap
© Commonwealth of Australia.
Site Version: d38342de-master