There may be situations where you need or prefer to use a private aged care provider.
This could be when you’ve had an assessment of your care needs through My Aged Care and:
- are not found to be eligible for Australian Government-subsidised aged care services, or
- are found to be eligible but are waiting for funded services to become available.
What is the difference between privately funded and government-funded services?
Private aged care services are not subsidised or regulated by the Australian Government. You will have to pay the full cost to access these services, whatever your care needs or financial situation.
Government-funded aged care services are regulated by the Australian Government, and the cost of these services is subsidised to make the help you need more affordable. You will need an assessment of your care needs to find out if you are eligible to access these services.
What do privately funded services include?
Services in your home
There is a range of private services available to help you in your home, if needed. These include gardening, cleaning, transport, and health and therapy services. These are not regulated by the Australian Government.
Privately owned aged care homes
Privately owned aged care homes are similar to government-subsidised aged care homes. They provide accommodation and care services, but they are not regulated or subsidised by the Australian Government.
Retirement villages or independent living units
Retirement villages or independent living units are not aged care facilities. They offer a range of services for older people who need less care than offered by aged care homes. They are not regulated or subsidised by the Australian Government, but they are regulated by state and territory governments.
How can I find private aged care services?
The following external websites may help you to find private services. Your assessor may also help you to find privately funded services in your area.
Please note: These links to external websites are provided to help you find more information. These websites do not necessarily reflect:
- the views of the Department of Health or those of the Australian Government
- our commitment to a particular course of action.
The department is careful in selecting the linked websites, but is not responsible for and does not necessarily endorse the website or any information, products or services offered on the website. You need to make your own decisions about the accuracy, currency, and reliability of information in linked websites.
National Health Services Directory
The National Health Services Directory (NHSD) is a joint initiative of all Australian governments. It’s delivered by Healthdirect Australia. It provides information about health and related services. You can use it to search for health services such as podiatry or physiotherapy.
Find out more on the NHSD website.
Mable: online platform
Mable can be used to search and connect with individual home care and support workers in your area. Some approved home care providers also allow you to access your Home Care Package care and services using the Mable online platform.
Find out more on the Mable website.
Aged Care Guide
Aged Care Guide can be used to search for home care services and aged care homes.
Find out more on the Aged Care Guide website.
Aged Care Online
Aged Care Online can be used to search for home care services.
Find out more on the Aged Care Online website.
Note: Aged Care Guide, Aged Care Online and Mable are commercial websites with sponsored content. Providers can pay to appear higher or first in search result rankings. Reviews on these websites may not represent the views of all users of the service and do not necessarily reflect the views of the Australian Government.