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My Aged Care Contact Centre will be closed on Good Friday - 19 April and Easter Monday – 22 April. My Aged Care Contact Centre will be open on Saturday 20 April 10am – 2pm.
For information on the Royal Commission into Aged Care Quality and Safety, visit

Other languages

We are committed to helping you access information and services in your language.

Find information about My Aged Care in your language below:

Arabic / عربي

Hrvatski / Croatian

Nederlands / Dutch

Deutsch / German

Ελληνικά / Greek

हिन्दी / Hindi

Magyar / Hungarian

Italiano / Italian

한국어 / Korean

македонско / Macedonian

Malti / Maltese

Polski / Polish

русский / Russian

српски / Serbian

普通话 / Simplified Chinese (Mandarin)

Español / Spanish

廣 東 話 / Traditional Chinese (Cantonese)

Tiếng Việt / Vietnamese

Translated materials on this website are for reference purposes only. If there is a difference between the translated material and the original English text, refer to the English version.

Telephone Interpreters

Translating and Interpreting Service (TIS), Department of Immigration and Border Protection.

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call on 131 450.

You can use TIS free of charge to call My Aged Care.

When you call TIS, an operator will ask you what language you need. Tell the operator in English the language you speak.

The operator will then connect you with an interpreter who speaks your language.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

Once you are speaking with the interpreter, explain to them that you would like to contact My Aged Care on 1800 200 422 and the interpreter will call for you. Once My Aged Care answers the phone, the interpreter will interpret your conversation.

Directory of Accredited Practitioners of Translating and Interpreting

National Accreditation Authority for Translators and Interpreters (NAATI).

Yellow Pages

Translators and interpreters can be found in the Yellow Pages under "Interpreters" and/or "Translators".


The external website translation services found on this page are not owned or operated by the Department of Health or by Healthdirect Australia.  Neither the Department nor Healthdirect Australia warrants the accuracy, authenticity or completeness of any information translated via these services and does not control, nor do they accept liability for any loss suffered due to reliance on these translation services.  It would be advisable to obtain independent professional advice in relation to any information translated using the external website translator service from this website.

Last reviewed: 6 November, 2017.