Mayflower Home Care
Provider overview
Phone
Phone(03) 9591 1100
Website
Office
7 Centre Road
address
Brighton East VIC, 3187
Home Care Package level 1
With Mayflower’s home and community support, you can enjoy a full and independent life in your own home. You’ll have unconditional care and support from a leading aged care provider that genuinely cares about your wellbeing. Contact us today to help you to remain as independent as possible. With everything from simple daily chores to full nursing support, meals, transport and more, you can spend your days doing what you love while we look after the rest. Naturally you get the best of care - for over 50 years we've provided responsive, innovative services that promote independence.
| Compliance information |
There are no notices of non-compliance or sanctions recorded.
|
| ABN |
57004507644
|
| Approved Provider |
MAYFLOWER BRIGHTON
|
| Opening hours | Monday - Friday 7.00 AM - 7.00 PM
Saturday 7.00 AM - 7.00 PM
Sunday 7.00 AM - 7.00 PM
|
Dementia, Continence, Vision, Hearing, Terminal illness, Respite care, Mobility, Wellness and reablement, Assistive Technology
Home Care Package
There are 4 levels of Home Care Package which can give you the care and services you need.
| Level 1 | Available |
| Level 2 | Available |
| Level 3 | Available |
| Level 4 | Available |
Costs
This Schedule provides information on the price for common services you can access through a Home Care Package. The costs will be deducted from your overall package budget. There are many other services you can access through a Home Care Package that are not listed below. This may include allied health services, home maintenance, aids or equipment which may form part of your Care Plan. Services delivered as part of your Care Plan are GST-free. Costs relating to exit amounts are not GST-free. For further information, please see the provider’s full price list or contact the home care provider (details included below).
From 1st July 2019 all home care organisations are required to provide their service costs below. As this new requirement comes into effect some providers may not have provided information yet. These tables reflect all of the information provided to date.
Provider Information about Service Delivery and Pricing
• We are a not-for-profit provider — all our profits are reinvested in our services and facilities for the benefit of clients and residents, not shareholders.
• There are no set-up fees and no exit fees, because we are so confident that you’ll be happy with our service
• We build relationships. The Mayflower team takes the time to really get to know your and your family. We find out what you love and how you like to live, then together, we create a personalised plan that nurtures your independence, lifestyle and social connections.
• We give you peace of mind. Our specific experience in aged care means we have the skills and expertise that you or your loved ones need.
• We focus on your wellness. We focus on the positive and work to enhance what you can do, so you can stay independent longer.
• We have a full suite of care services to suit your needs - Mayflower Home Care, Mayflower Retirement Living and Mayflower Aged Care.
This is information about how the provider can deliver services to you. This includes whether services are delivered by their own staff, subcontracted through another provider, and if you can choose who you would like to receive your services from. There may be information about the values of the service provider, the different services they offer, and new ways they can deliver services.
Approximate Home Care Package Amount
Note: you may be required to make a contribution to the cost of your care by paying an Australian Government Income Tested Care Fee and/or Basic Daily Fee. The Home Care Package funding amounts are current as at 1 July 2019. Further information about your contributions is available on My Aged Care.
Home care package funding
Annual
| Type | Cost |
|---|---|
| Level 1 |
$9,000
|
| Level 2 |
$15,750
|
| Level 3 |
$34,250
|
| Level 4 |
$52,000
|
This is the approximate amount paid by the Australian Government to your home care provider for your care. All costs will be taken out of your overall package budget. These figures are rounded.
Depending on your income, you will need to pay some of this amount through an Income-Tested Care Fee. The provider does not set this fee and must collect it for the Government, if it applies. It does not apply to full age pensioners. Further information, including a fee estimator tool, is available on the My Aged Care website or by calling 1800 200 422.
The Government may provide extra funding if you are eligible for any home care supplements. Supplements available in home care are: dementia and cognition; veterans’ (with a mental health condition relating to their service); oxygen; enteral feeding; viability (for those living in a rural or remote area); and hardship.
You can also choose to pay for extra services beyond the value of the package if required, as negotiated with the provider.
Depending on your income, you will need to pay some of this amount through an Income-Tested Care Fee. The provider does not set this fee and must collect it for the Government, if it applies. It does not apply to full age pensioners. Further information, including a fee estimator tool, is available on the My Aged Care website or by calling 1800 200 422.
The Government may provide extra funding if you are eligible for any home care supplements. Supplements available in home care are: dementia and cognition; veterans’ (with a mental health condition relating to their service); oxygen; enteral feeding; viability (for those living in a rural or remote area); and hardship.
You can also choose to pay for extra services beyond the value of the package if required, as negotiated with the provider.
Per fortnight
| Type | Cost |
|---|---|
| Level 1 |
$346
|
| Level 2 |
$605
|
| Level 3 |
$1,317
|
| Level 4 |
$2,000
|
This is the approximate amount paid by the Australian Government to your home care provider for your care. All costs will be taken out of your overall package budget. These figures are rounded.
Depending on your income, you will need to pay some of this amount through an Income-Tested Care Fee. The provider does not set this fee and must collect it for the Government, if it applies. It does not apply to full age pensioners. Further information, including a fee estimator tool, is available on the My Aged Care website or by calling 1800 200 422.
The Government may provide extra funding if you are eligible for any home care supplements. Supplements available in home care are: dementia and cognition; veterans’ (with a mental health condition relating to their service); oxygen; enteral feeding; viability (for those living in a rural or remote area); and hardship.
You can also choose to pay for extra services beyond the value of the package if required, as negotiated with the provider.
Depending on your income, you will need to pay some of this amount through an Income-Tested Care Fee. The provider does not set this fee and must collect it for the Government, if it applies. It does not apply to full age pensioners. Further information, including a fee estimator tool, is available on the My Aged Care website or by calling 1800 200 422.
The Government may provide extra funding if you are eligible for any home care supplements. Supplements available in home care are: dementia and cognition; veterans’ (with a mental health condition relating to their service); oxygen; enteral feeding; viability (for those living in a rural or remote area); and hardship.
You can also choose to pay for extra services beyond the value of the package if required, as negotiated with the provider.
Care Management
Care management is an important service that includes coordinating care and services that will help you deliver on the goals you identified in your Care Plan. Every Home Care Package, including those being self-managed will require some level of care management.
Care management is an essential key component of every Home Care Package. It ensures you receive the appropriate level of support in a way that meets your current and future care needs. It should ensure there is no overlap, over-servicing or mismanagement of services.
Care management may include:
Reviewing your Home Care Agreement (an Agreement between you, and your provider, detailing the services you will access) and Care Plan (a Plan designed by you and your provider to ensure the services you access help you achieve your goals)
Coordination and scheduling of services
Ensuring your care is aligned with other supports
Providing a point-of-contact for you or your support network
Ensuring the care you receive is respectful of your culture; &
Identifying and addressing risks to your safety.
Care management may be provided in different ways including face-to-face or via phone or email. For further information, see the ‘Approach to care management’ definition or speak with the provider.
Approach to care management
Our Care Management services ensure you are receiving the right support and services you need to live your life to the fullest. This includes creating and reviewing care plans, home visits and support, the coordination and scheduling of services and support, implementing service agreements, providing a dedicated Home Care Manager as the your point of contact, ensuring that your services are in line with cultural beliefs and values, and identifying and addressing potential risks to your safety. We visit you in your home to undertake your assessments, care planning and reassessments. Approximate care management hours have been rounded up to the nearest whole number.
Information about the provider’s approach to care management includes what they offer and how they charge for it. Some providers may let you choose an independent care manager or let you manage some of your own services.
Fully managed by provider
Unit Per fortnight
| Type | Cost |
|---|---|
| Level 1 | $51 |
| Level 2 | $105 |
| Level 3 | $254 |
| Level 4 | $385 |
This is the fortnightly cost and the approximate number of hours where your provider is fully responsible for care management. These services may be provided in different ways including face-to-face or via phone or email. For further information, speak with the provider.
Unit Approx no. hours per fortnight
| Type | Hours |
|---|---|
| Level 1 | 1 |
| Level 2 | 1 |
| Level 3 | 4 |
| Level 4 | 5 |
Self-managed by you
Unit Per fortnight
| Type | Cost |
|---|---|
| Level 1 | $25 |
| Level 2 | $52 |
| Level 3 | $127 |
| Level 4 | $192 |
If you decide to self-manage, your provider will still undertake some care management. For example, an annual review of your Home Care Agreement and Care Plan. This is the fortnightly cost and approximate number of hours to do this. For further information, speak with the provider.
Unit Approx no. hours per fortnight
| Type | Hours |
|---|---|
| Level 1 | 1 |
| Level 2 | 1 |
| Level 3 | 2 |
| Level 4 | 3 |
Price for Common Services
These are common services that you may be able to access in a Home Care Package. For information on other services offered, access the provider’s full price list or contact them directly.
Standard hours can be considered as Monday to Friday 6am to 6pm.
How the provider delivers services refers to whether the provider uses its own staff, the staff of other service providers, or whether they include both in delivering their services.
Personal care
Unit Per hour
| Type | Cost |
|---|---|
| Standard Hours | $54 |
| Non-Standard Hours | $68 |
| Saturday | $68 |
| Sunday | $81 |
| Public Holiday | $108 |
Personal care services may include help with: bathing; showering; toileting; dressing/undressing; getting in and out of bed; washing and drying hair; shaving; and reminding you to take your medication.
From the provider
We can offer the comfort and support of your very own dedicated Mayflower home care officer. Our personal care services include showering, bathing, dressing, grooming, shaving, and assistance with toileting. Minimum rates apply when services are provided by Mayflower staff between 7am and 7pm.
How the provider delivers services
By the provider’s staff
Nursing
Unit Per hour
| Type | Cost |
|---|---|
| Standard Hours | $99 |
| Non-Standard Hours | $124 |
| Saturday | $124 |
| Sunday | $149 |
| Public Holiday | $198 |
Nursing services may include: wound care and management; medication administration such as assisting you to take medication; general health and other assessments; certain medical tests including blood pressure; and support with dementia. This does not include the price for goods such as bandages, dressings and continence aids where required.
The costs shown are for nursing services delivered by a Registered Nurse. The provider may offer to deliver nursing services by other levels of nurses (e.g. an Enrolled Nurse), which may have a different cost per hour.
From the provider
We can provide short and long-term nursing support including assistance from a with medication, wound care, health assessments and monitoring including blood pressure, and dementia support by a Mayflower Registered Nurse. Mayflower also offers other levels or nurses, such as Enrolled Nurses, for a lower cost per hour.Minimum rates apply when services are provided by Mayflower staff between 7am and 7pm.
How the provider delivers services
By the provider's staff
Cleaning and household tasks
Unit Per hour
| Type | Cost |
|---|---|
| Standard Hours | $54 |
| Non-Standard Hours | $68 |
| Saturday | $68 |
| Sunday | $81 |
| Public Holiday | $108 |
Cleaning and household tasks may include: help with making beds; ironing; laundry; dusting; vacuuming; and mopping.
From the provider
We can take care of the household chores for you: from daily dusting, to full housekeeping including linen change and laundry - even the spring clean. Minimum rates apply when services are provided by Mayflower home care workers between 7am and 7pm.
How the provider delivers services
By the provider's staff
Light gardening
Unit Per hour
| Type | Cost |
|---|---|
| Standard Hours | $54 ($54-$88) |
| Non-Standard Hours | N/A |
| Saturday | N/A |
| Sunday | N/A |
| Public Holiday | N/A |
Light gardening may include help with light weeding; watering; light pruning; lawn mowing; or minor garden maintenance.
From the provider
Mayflower can organise the provision of gardening services through a third party provider including mowing, weeding, watering, light pruning and other minor garden maintenance.
How the provider delivers services
Through other service providers
In-home respite
Unit Per hour
| Type | Cost |
|---|---|
| Standard Hours | $54 |
| Non-Standard Hours | $68 |
| Saturday | $68 |
| Sunday | $81 |
| Public Holiday | $108 |
A care worker supporting you in your home for a short period of time, for example when your carer is away or unavailable.
From the provider
In home respite allows carers a break from their everyday caring role. It can be provided for a few hours or for an extended period including 24 hour care and overnight care. Minimum rates apply when services are provided by Mayflower staff between 7am and 7pm.
How the provider delivers services
By the provider's staff
Other Costs
Other costs relate to other prices the provider may charge you out of your total package amount.
Package management
Unit Per fortnight
| Type | Cost |
|---|---|
| Level 1 | $34.60 |
| Level 2 | $60.50 |
| Level 3 | $127.30 |
| Level 4 | $192.86 |
Package management is the ongoing administration and organisational activities associated with ensuring the smooth delivery and management of your Home Care Package. It may include the costs for: preparing monthly statements; managing your package funds; and compliance and quality assurance activities required for Home Care Packages.
It does not include costs that are unrelated to supporting your care, nor costs associated with the provider’s running of their business such as marketing, office rent, insurance, or activities completed before you enter into a Home Care Agreement with them.
Where necessary, providers will include any other administration costs within the unit price for home care services, so you can see the all-inclusive cost of delivering the service.
From the provider
Package management costs relate to the ongoing administration activities associated with the smooth delivery and management of your home care package. It includes preparing monthly statements, managing your package funds and compliance and quality assurance activities required for home care packages.
Maximum exit amount
Unit Max. Total
$ 0
This is the maximum amount the provider can deduct from funds that are left in your package when you leave their care (either when you change providers or leave home care). The amount covers administration costs associated with leaving. You may wish to ask the provider if you need to give a period of notice before you exit.
From the provider
There are no set-up fees and no exit fees, because we are so confident that you’ll be happy with our service.
Staff travel costs to visit you
Unit Per km
$0
Staff travel costs is the price per kilometre for a care worker to travel (without you) to visit your location. Some providers may not charge this if you are within a certain distance from their location. This is different from costs for providers to travel with you, where you are receiving a transport service as part of your Home Care Package.
From the provider
information not available
Separate cost when you want to receive services from a different provider
Yes
From the provider
We may charge a 10% fee for a range of brokered services, capped at a maximum of $150 per service.
Providers must indicate whether they charge you an additional amount for any services they coordinate for you but which another provider delivers.
This pricing schedule was last updated 03/08/2020 07:08:21
Note: This information is maintained by the Australian Government Department of Health. While the Department has exercised due care in collating the material contained on this Website, it does not guarantee the accuracy, currency, or completeness of the information nor the quality and suitability of the services listed.
More Information
For information on costs,
contact the provider
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