TELECROSS & TELECHAT
(Telephone Contact)
Telecross is a daily monitoring phone call. Calls are made within an agreed time period each morning to people who live alone, are socially isolated or at risk of accident or illness. You can receive calls seven days a week. If you don’t answer your phone, we will make a further attempt before staff contact your nominated contacts to ask them to check on you immediately. If no-one is available Red Cross will request that the police visit to conduct a welfare check.
TeleCHAT provides a social telephone call to people living in the community to provide support, friendship and community connection. We match you to your caller based on common interests or experiences. Your caller will phone you at an agreed time and day, usually once or twice a week.
We also have visiting services, Meals on Wheels and personal alarms (listed separately).