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Due to scheduled maintenance, the Make a referral and Apply online tools will be unavailable on Sunday 25 May 2025 9:00am - 5:00pm (AEST). The My Aged Care Online Account and associated portals will also be unavailable during this time.

For information on scheduled website maintenance and other important news, see News and Updates.
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My Aged Care website and associated tools and portals maintenance: Sunday 25 May 2025 9:00am - 5:00pm (AEST)

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Published date: 23 May 2025

Due to scheduled maintenance, the following My Aged Care website tools will be unavailable Sunday 25 April May 2025 9:00am - 5:00pm (AEST):

  • Make a referral
  • Apply online

 

The My Aged Care Online Account and assessor and service provider portals will be unavailable during this time.

 

If you have any questions you can contact My Aged Care on 1800 200 422

  • Monday to Friday between 8am-8pm
  • Saturday between 10am-2pm

Last updated date: 23 May 2025

News and updates

For alerts on issues like COVID-19, information on new features coming to this website, important updates from the Australian Government about aged care, and more, visit our News and updates page.

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Further information

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Tools

  • Apply for assessment
  • Income and means assessments
  • Eligibility checker
  • Fee estimator
  • Non-compliance checker
  • Make a referral
  • Find a provider
  • Help explorer
  • My guide to aged care

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1800 200 422 (Freecall)

Mon - Fri 8am - 8pm

Saturday 10am - 2pm

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