Help reduce administration and management charges in your Home Care Package

If you or a loved one has a Home Care Package, the Department of Health and Aged Care needs your feedback on the services and charges included in your package.

This is so the department can find ways to reduce the amount of money used for administration and management costs.

How do I get involved?

You are invited to give your feedback by taking a survey on the Department of Health and Aged Care’s website.

The survey takes 20 minutes to complete.

What if I can’t access the survey online?

If you are unable to access the survey online, please call 1800 318 209, and a representative will send you a printed copy of the survey to complete with a reply-paid envelope.

When does the survey close?

This deadline to provide feedback is on 14 August 2022.

What else do I need to know?

If you need to ask a question about the survey, you can send an email to   

More information

For more information, visit the Department of Health and Aged Care’s website.

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