Due to scheduled maintenance, the Make a referral and Apply online tools will be unavailable on Sunday 25 May 2025 9:00am - 5:00pm (AEST). The My Aged Care Online Account and associated portals will also be unavailable during this time.
For information on scheduled website maintenance and other important news, see News and Updates.
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Manual: Home Care Packages Program Operational Manual for Home Care Package Consumers (PDF) - Not available in hard copy / Download only