If you have been approved for a Home Care Package, you will be able to opt in and opt out of the national priority system. You can do this in the Current care approvals section of your Online Account by selecting ‘Change home care seeking services preference’, making your choice, and saving your choice.

For more information on how to do this, you can read the guide below. You can also visit the Current care approvals guide page for more information about this section.

To learn more about other sections of the Online Account and how to use them, visit the How to use your Online Account page.