You can provide feedback, ask a question or give your comments and suggestions by:
- calling My Aged Care on 1800 200 422
- using the online feedback form.
Advocacy services support older people and their representatives by providing a spokesperson to help them access aged care services.
How to make a complaint
- My Aged Care
- your home support assessment (with a RAS)
- your comprehensive assessment (with an ACAT)
- the outcome of your ACAT assessment
- your care and services.