The Aged Care Assessment Team (ACAT) that conducted your face-to-face assessment will send you a letter.
The letter will contain:
- the assessment approval decision
- whether you are eligible for low or high level residential respite care
- the reasons and evidence supporting the decision
- your support plan and referral for services.
If you don’t receive a letter explaining your assessment decision, contact your assessor and ask for a copy.
I’m eligible - what’s next?
Once you receive your approval letter, you should:
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Find a residential respite care provider
Every home is different. It’s important to find the right place for you, working within your time frame and provider availability. You can find residential respite care providers by using the Find a provider tool or calling My Aged Care.
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Apply for a place
Once you’ve found one you’re happy with, you can apply for a place for the length of your stay.
Read more on our Connecting with residential respite care providers page.
I’m not eligible - what now?
If you are not eligible for residential respite care, there may still be services to support you. Your assessment letter will outline what to do and who to contact.
You may also want to look at private aged care options to find the right fit for you.
Remember, if your needs change at any time, you can ask for a new assessment by contacting My Aged Care on 1800 200 422.