
Important changes to your Home Care Package budget
If you receive a Home Care Package, you will notice some changes to your package budget from 1 July 2023. This article explains what the changes are how they may impact you.

Spotlight: Am I eligible?
My Aged Care’s Eligibility checker can help you quickly find out if you meet the requirements to have an aged care assessment. You will be asked a few short questions to help My Aged Care better understand your situation. This will only take a few minutes to complete.

My Aged Care will no longer support fax
The My Aged Care fax number (1800 728 174) will be unavailable from 31 July 2023. You can still contact My Aged Care by phone, in person, online or by post.

How you appoint a support person has changed
If you're planning for, or receiving, aged care services it can help to appoint a person to support you. You can now appoint an individual or an advocacy organisation to support you through the aged care process.
Webinar: Reforming in-home aged care update
The Department of Health and Aged Care will host an update on the in-home aged care reforms on Thursday, 18 May from 2:00pm to 4:00pm.
Webinar: Home care packages – what’s changed?
In January 2023, the Australian Government introduced changes to Home Care Package charges. This included a cap on management and administration fees.
Have your say on aged care reform in Australia
We invite everyone to continue to have their say about the aged care reforms. There are plenty of opportunities for you to stay informed and have your say through surveys, webinars, online workshops, consultation papers and face-to-face events.
Survey: Have your say on aged care reform
The Department of Health and Aged Care has launched a new survey to seek your feedback on the aged care reforms. The deadline to provide feedback is 24 March 2023.
Share your thoughts on an Inspector-General of Aged Care
The Department of Health and Aged Care has released draft legislation, known as the Inspector-General of Aged Care Bill. If you receive aged care services, we’d like to know what you think of the draft Bill.
Help guide the future of dementia care in Australia
If you live with dementia, or care for someone who does, you’re invited to help develop a National Dementia Action Plan - that will guide the future of dementia care in Australia. Public consultation closes on 31 January 2023.
Star Ratings for aged care homes
All government-funded aged care homes in Australia now have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.
How we’re improving Home Care Package charges
Important changes are coming to Home Care Package charges on 1 January 2023. The changes will bring more transparency to how providers charge and set limits on care and package management prices.
Webinar: Reforming in-home aged care update
The Department of Health and Aged Care will hold a webinar to provide an update on the progress of the in-home aged care reforms. If you receive in-home aged care, we encourage you to attend.
Have your say on the future of help at home
The Australian Government is redesigning and improving in-home aged care. A new program will launch on 1 July 2024. The Department of Health and Aged Care is seeking feedback.
Aged care funding is changing but your care will not be affected
On the 1 October 2022, a new residential aged care funding model was introduced. The new model is called the Australian National Aged Care Classification, or AN-ACC for short.
Webinar: Launch of the Aged Care Quality Standards review consultation
The Australian Government is reviewing the Aged Care Quality Standards. This is in response to recommendations of the Royal Commission into Aged Care Quality and Safety.
Webinar: Reforming in-home aged care and regulation – Update
Find out the latest update on in-home aged care reforms and regulation by joining us for a webinar on Wednesday, 31 August.
Help reduce administration and management charges in your Home Care Package
If you or a loved one has a Home Care Package, the Department of Health and Aged Care needs your feedback on the services and charges included in your package. This is so the department can find ways to reduce the amount of money used for administration and management costs.
Service providers to be verified for specialised services
We are implementing a new verification process for service providers that provide specialised care for specific communities. This process will help ensure Australians with diverse aged care needs can find safe and inclusive care that best suits them.
My Aged Care launches extra face-to-face support across 29 locations
There are now 29 additional Aged Care Specialist Officers (ACSO) providing face-to-face aged care support at select Services Australia locations.
Have your say on how older Australians receive care at home
The Department of Health is changing how home care is delivered. You can help shape the future of in-home aged care by telling us what services are important to you.
Help us improve aged care home design
The Australian Government is developing new aged care home design standards – and we’d like to know what you think.
Webinar: Support at Home and regulation update
You’re invited to a free webinar to learn more about the Support at Home Program and a new regulatory framework for aged care.
Find out the latest in Support at Home Program design
Starting from July 2024, a single Support at Home Program will replace all help at home programs.