News and updates

Changes to Staffing rating for Star Ratings
From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff.

A trusted aged care workforce
From 1 November 2025, the new Aged Care Act introduces stronger laws to make sure workers deliver safe, high-quality and rights-based care.

2024 Residents’ Experience Survey results are out
The Residents’ Experience Survey is an opportunity for aged care residents to provide feedback and tell us about their experiences. This information provides important insights into the quality of services older people receive in aged care homes.

New video on the new rights-based Aged Care Act
Aged care in Australia is changing for the better. The new Aged Care Act starts from 1 November 2025. It includes a Statement of Rights to help make sure you are at the centre of your aged care. A new video is available to help explain what rights you have when accessing aged care services.

Now open: Improving Aged Care in Australia Survey
The Department of Health, Disability and Ageing is seeking feedback from older people, their families and carers about the changes being made to aged care.

New eLearning to help you get ready for the new Aged Care Act
From 1 November this year, aged care in Australia is changing. To help you, your family or carers understand the changes, the Department of Health, Disability and Ageing is developing a series of free online learning modules.

Aged care information hubs at participating libraries
Learn more about the latest improvements to aged care by visiting one of the 30 aged care hubs at participating libraries across Australia.
Changes to Staffing rating for Star Ratings
From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff.
A trusted aged care workforce
From 1 November 2025, the new Aged Care Act introduces stronger laws to make sure workers deliver safe, high-quality and rights-based care.
Changes to the Commonwealth Home Support Program
When the new Aged Care Act starts on 1 November 2025, it will bring changes for people accessing the Commonwealth Home Support Program (CHSP). Under the new Act, everyone receiving government-funded aged care must be registered with My Aged Care and have an aged care needs assessment.
Setting the standard for quality aged care
From 1 November 2025, the Quality Standards will be strengthened under the new Aged Care Act. The strengthened Quality Standards set the standards for the level of care you can expect to receive.
New video on the new rights-based Aged Care Act
Aged care in Australia is changing for the better. The new Aged Care Act starts from 1 November 2025. It includes a Statement of Rights to help make sure you are at the centre of your aged care. A new video is available to help explain what rights you have when accessing aged care services.
Now open: Improving Aged Care in Australia Survey
The Department of Health, Disability and Ageing is seeking feedback from older people, their families and carers about the changes being made to aged care.
New eLearning to help you get ready for the new Aged Care Act
From 1 November this year, aged care in Australia is changing. To help you, your family or carers understand the changes, the Department of Health, Disability and Ageing is developing a series of free online learning modules.
Videos on the new Aged Care Act and Support at Home start date
The new Aged Care Act and Support at Home program will now start on 1 November 2025. The new start date means providers have more time to set up new systems and train and prepare workers. It also gives you more time to understand what’s changing.
New Aged Care Act to start from 1 November
The new Aged Care Act 2024 and Support at Home program start will be briefly deferred to the 1 November 2025.
Report on the new Aged Care Act consultation now available
The report on the consultation feedback is now available. The report presents the key issues and insights identified from stakeholders during the consultation.
Aged Care Star Ratings promote choice and quality
All government-funded aged care homes in Australia have a Star Rating. Star Ratings make it easier to compare quality and make choices about your care. Aged care homes receive a rating of 1 to 5 stars.
The new Support at Home program planned to start 1 November 2025
The Australian Government is committed to delivering reforms to in-home aged care that support older people to live safely and independently at home.
Aged care funding is changing but your care will not be affected
On the 1 October 2022, a new residential aged care funding model was introduced. The new model is called the Australian National Aged Care Classification, or AN-ACC for short.
My Aged Care launches extra face-to-face support across 29 locations
There are now 29 additional Aged Care Specialist Officers (ACSO) providing face-to-face aged care support at select Services Australia locations.