Published date: 16 October 2025
The Department of Health, Disability and Ageing has sent letters to current Home Care Package recipients and older people approved for Home Care Packages to help them prepare for the new Support at Home program ahead of 1 November 2025.
These letters include information about:
- their estimated financial contribution to aged care
- unspent Home Care Package funds
- how to prepare with their provider for the transition to Support at Home.
A copy of the Support at Home booklet for older people, their families and carers is included in this pack.
Letters will be received through to mid-October. The version of the letter received will depend on the person's pension status and whether they were approved for a Home Care Package before or after 12 September 2024.
A copy of the letters is available on the department’s website.
More information
Read about the Support at Home program.
Last updated date: 17 October 2025
