Beware of scams targeting older people

We are aware of scammers targeting older people by pretending to be aged care assessors. 

There have been reports of suspicious phone calls and visits from people claiming to be from My Aged Care or allied health services. 

Please be cautious and remember: 

• Aged care assessors will always schedule visits in advance and provide proof of identification.
• Never share personal or financial information.
• Older people should refuse entry if they are concerned.
• All legitimate aged care activity can be confirmed by calling My Aged Care on 1800 200 422 (8:00 am to 8:00 pm Monday to Friday, 10:00 am to 2:00 pm Saturday local time).
• Report any incidents to Scamwatch by visiting their website.