The new Aged Care Act has started on 1 November 2025. To support the transition to the new Act, we are upgrading some website tools. You can read more or contact My Aged Care on 1800 200 422 for general information.

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Changes to Compliance rating for Star Ratings

Last updated:

  • General announcements

Star Ratings help you compare and choose residential aged care homes.

Star Ratings help you compare and choose residential aged care homes. 

The Department of Health, Disability and Ageing is improving Star Ratings to give you more accurate information about aged care homes and encourage providers to meet their obligations. 

Aged care homes receive an Overall Star Rating between 1 and 5 stars based on 4 sub-category ratings: Residents’ Experience, Compliance, Staffing and Quality Measures.

What are the changes?

From 1 November 2025, an aged care home’s Compliance rating will be based on regulatory decisions and assessment against the strengthened Aged Care Quality Standards. 

This improvement builds on changes already made to the Staffing rating from 1 October that provide more accurate information about care quality. Aged care homes need to meet both of their care minutes targets to receive 3 stars or more for their Staffing rating.

These changes were supported through the Royal Commission into Aged Care Quality and Safety recommendations, and Star Ratings evaluation and consultation undertaken in 2024.

Learn more

  1. Read more about the changes to Star Ratings.
  2. Learn more about Star Ratings.
  3. Use the Find a Provider tool to search for aged care homes and see their Star Ratings.

Published:

  • General announcements