Kako podnijeti zahtjev za procjenu (How to apply for an assessment)
Kako se pripremiti za vašu procjenu (How to prepare for your assessment)
Razumijevanje troškova skrbi za starije osobe (Understanding aged care costs)
Pomoć pri kontaktu s uslugom My Aged Care (Help contacting My Aged Care)
Zastupanje (Advocacy)
Kako mogu uložiti žalbu? (How do I make a complaint?)
Resources
Nađite pomoć koju trebate preko myagedcare (Find the help you need with My Aged Care) (PDF)
Nađite pomoć koju trebate preko myagedcare (Find the help you need with My Aged Care – Printable) (PDF)
Pomoć u kući (Help at home) (PDF)
Objašnjenje troškova (Costs explained) (PDF)
Vaš vodič u usluge Programa Savezne vlade za potporu kod kuće (Your guide to Commonwealth Home Support Programme services) (PDF)
Paketi kućne njege (Home Care Packages) (PDF)
Kako doći do paketa skrbi u kući (Your pathway to accessing a Home Care Package) (PDF)
Vaš vodič u usluge Paketa kućne skrbi (Home Care Package) (Your guide to Home Care Package services) (PDF)
Traženje pružatelja usluga pomoći u kući – Što treba uzeti u obzir i kontrolni popis (Researching Home Care Providers – Considerations and Checklist) (PDF)
Sklapanje Sporazuma o uslugama pomoći u kući – razmatranje i kontrolni popis (Entering into a Home Care Agreement – Considerations and Checklist) (PDF)
Mijenjanje pružatelja usluga – što treba uzeti u obzir i kontrolni popis (Changing Home Care Providers – Considerations and Checklist) (PDF)
Koraci za ulazak u dom za skrb starijih osoba (Steps to enter an aged care home) (PDF)
Povelja o pravima starijih osoba u skrbi (Charter of Aged Care Rights) (PDF)
Informacije za obitavatelje i obitelji (Residents and families – Quality indicators information sheet) (PDF)
Sustav prigovora na usluge njege za starije osobe (Aged Care Quality and Safety Commission) (Website)
myagedcare Australske vlade (Print advertisement) (PDF)
Radio advertisement