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Due to scheduled maintenance, the Make a referral and Apply online tools will be unavailable on Sunday 25 May 2025 9:00am - 5:00pm (AEST). The My Aged Care Online Account and associated portals will also be unavailable during this time.

For information on scheduled website maintenance and other important news, see News and Updates.
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Questions to ask aged care homes (PDF)

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You can use the following questions as a starting point when visiting aged care homes. If there is something specific you would like to ask about, you can add your own questions to the list.

Resources

Download in new window Checklist: Questions to ask aged care homes (PDF) - Not available in hard copy / Download only 51.47 KB
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