My Aged Care | Australian Government

Your Online Account Guide: Interactions with My Aged Care

In the ‘Interactions with My Aged Care’ section of your Online Account, you can see a history of your communication with My Aged Care.

You can use the drop-down menu to help find interactions you've had with My Aged Care, whether they were phone calls, web enquiries, letters or any other type of interaction, including the date of the communication.

This guide shows you how to use the ‘Interactions with My Aged Care’ section of your Online Account to manage your aged care, or support others.