In the Interactions with My Aged Care section of your Online Account, you can see a history of your communication with My Aged Care. This includes the date of the communication and the type (like calls or emails).
To learn more, you can watch the video below or read the guide at the end of this page.
Online Account: Interactions with My Aged Care
Watch this video to learn what you can see and do in the Interactions with My Aged Care section of your My Aged Care Online Account.
Interactions with My Aged Care.
On the “Interactions with My Aged Care” page, you can use the drop-down menu to help find interactions you have had with My Aged Care, whether they were phone calls, web enquiries, letters or any other type of interaction.
For more information on My Aged Care, visit myagedcare.gov.au or call 1800 200 422.