In the Documents section of your Online Account, you can upload and view important documents relevant to your aged care. This includes things like letters from your GP and legal documents such as your power of attorney.

To learn more, you can watch the video below or read the guide at the end of this page.

Online Account: Documents

Watch this video to learn what you can see and do in the Documents section of your My Aged Care Online Account.

NARRATOR: Welcome to your My Aged Care Online Account.


The “Documents” page allows you to to view and track the progress of important documents you've sent to My Aged Care, such as legal documents, medical information or diagrams, and other relevant documents such as a completed form to appoint a support person.

You can also upload documents to support pending submissions and see the documents you’ve previously uploaded here and whether they have been processed by My Aged Care.

For more information on My Aged Care, visit or call 1800 200 422.

To learn more about other sections of the Online Account and how to use them, visit the How to use your Online Account page.