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協助聯繫My Aged Care

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若您講的語言不是英語,或需要支援,我們可幫助您獲取所需的老年照護資訊。

繁體中文

翻譯與傳譯服務(TIS National)

不會講或聽不懂英語的民眾,可通過翻譯與傳譯服務(TIS National)聯繫My Aged Care,按本地通話計費,詳見 www.tisnational.gov.au/。

  1. 撥打TIS National電話131 450
  2. 告訴接線員您講的語言
  3. 要求傳譯員撥打1800 200 422 聯繫My Aged Care。您可能要線上等待傳譯員,或者由接線員在傳譯員有空時回電聯繫您。

接通傳譯員後,他們會幫您致電My Aged Care,並負責傳譯你們的談話。

您也可前往瀏覽國家筆譯與口譯資格認證局(NAATI)網站 www.naati.com.au,獲取更多筆譯與口譯服務。

老年照護資料頁

您還可在My Aged Care網站 myagedcare.gov.au/accessible-all 查閱以下22種語言版本的老年照護資料頁:

Arabic / عربي
Hrvatski / Croatian
Nederlands / Dutch
Deutsch / German
Ελληνικά / Greek
हिन्दी / Hindi
Magyar / Hungarian
Italiano / Italian
한국어 / Korean
Македонско / Macedonian
Malti / Maltese
Русский / Russian
Српски / Serbian
普通話 / Simplified Chinese (Mandarin)
Español / Spanish
廣 東 話 / Traditional Chinese (Cantonese)
Tiếng Việt / Vietnamese
Arrernte, Pitjantjatjara, Torres Strait
Creole (Yumplatok) and Warlpiri

聽力與視力障礙支持

我們為聽力與視力障礙人士提供無障礙資訊。

  • My Aged Care是一個無障礙網站,適合多數用戶使用
  • 您的朋友或家人可當您的代表,代您聯繫My Aged Care
  • 若您有耳聾殘障或聽力或言語障礙,您可通過National Relay Service聯繫My Aged Care。
  • 若您有視力障礙,您可通過My Aged Care聯繫中心工作人員及My Aged Care評估員獲取相關資訊。您還可聯繫My Aged Care,要求提供大字體或盲文資訊。

全國中繼服務

聽力或言語障礙的人士,只需簡單三步,即可通過全國中繼服務聯繫My Aged Care。

  1. 前往全國中繼服務網站www.communications.gov.au/what-we-do/phone/services-people-disability/accesshub/national-relay-service
  2. 選擇您合意的NRS訪問點
  3. 提供My Aged Care電話號碼——1800 200 422

若您有視力障礙,您可通過My Aged Care及My Aged Care評估員獲取相關資訊。您還可聯繫My Aged Care,要求提供大字體或盲文資訊。

In this section
廣 東 話 / Traditional Chinese (Cantonese)
代言
準備接受評估
如何申請評估
投訴事宜
瞭解老年照護成本
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Further information

  • For health professionals
  • For service providers
  • For carers
  • Support and advocacy
  • Non government-funded providers
  • Quality
  • Aged care reforms
  • Frequently Asked Questions
  • News and updates
  • Resources

Tools

  • Apply for assessment
  • Income and means assessments
  • Eligibility checker
  • Fee estimator
  • Non-compliance checker
  • Make a referral
  • Find a provider
  • Help explorer
  • My guide to aged care

Contact us

1800 200 422 (Freecall)

Mon - Fri 8am - 8pm

Saturday 10am - 2pm

More contact options

Accessible for all

Complaints

About us

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