Omar was living by himself when he had a fall, fractured his hip, and had to have surgery.
This injury seriously affected his mobility and ability to do his daily tasks. He knew that he would have limited mobility once he was back at home. This meant that he would struggle to meet his friends at their book club or go to his favourite café. Omar’s family was worried that he wouldn’t be able to manage on his own and that he would be lonely.
While at the hospital, a social worker referred Omar to My Aged Care for an assessment. He was approved for the Transition Care Program to start when he got home. This provided a package of care including allied health, services, and equipment in the home.
Once Omar was home, a physiotherapist recommended exercises to help him build strength and improve his mobility. An occupational therapist arranged short-term equipment for his home including a shower chair, an over toilet frame, seat raisers, and a 4-wheeled walker. This helped him to move around the house safely as he recovered from his injury. A personal carer came in every day to help Omar get dressed and ready for the day.
One of the care workers suggested that Omar buy some lighter pots and pans to help make cooking easier. Since Omar was missing his book club, one of the care workers also showed Omar how to order and get books delivered from his local library.
The transition care support had a positive impact on Omar's life. As Omar’s health improved, his aged care needs were reassessed and he was approved for ongoing services through the Support at Home program.
After Omar received a letter assigning him Support at Home funding, he chose a provider. The provider met with him and his family to discuss his care plan. Omar wanted to arrange transport to and from his book club and for meal delivery a few days a week. The provider agreed that these activities fitted within Omar’s overall budget and were covered as part of his services. They started to deliver the agreed care and services.
In time, Omar was walking further distances again to the local coffee shop to meet his friends. The sense of belonging combined with the continuity of care for his ongoing services gave him peace of mind knowing his needs would be supported over time. Omar was also able to get back to cooking, using his new pots and pans. For the first time in months, he was feeling like himself again.
Services featured in Omar’s story
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To access these services, you will need to be assessed. An aged care assessment determines whether you are approved to access services based on your care needs.
