How long does it take to find out if I’m eligible for services?
For Commonwealth Home Support Programme services, you will usually find out if you’re eligible at your assessment.
For Home Care Packages, short-term care options, and/or aged care homes, your assessor will need some time to review the information collected at your assessment. Then they will make a recommendation to their decision-maker who will decide on the outcome. You or your representative will receive a letter to let you know if you’re eligible for services. This is usually sent within two to six weeks after your assessment.