Some older people need extra, intensive support to access aged care services and other supports in the community.

In these situations, a care finder may be able to help.

Care finders is a free service. It exists to support vulnerable people – who have no one else who can support them – to learn about, apply for and set up support services.

Who can use the care finder service?
How does the care finder service work?
What help can care finders provide?
How do I contact a care finder organisation?

Who can use the care finder service?

The care finder service is not available for everyone. It exists specifically to support vulnerable older people who need intensive support to access aged care services and support.

To receive care finder support, a person must: 

  • have no carer or support person who can help them, or
  • not have a carer or support person they feel comfortable or trust to support them, and
  • be eligible for government-funded aged care (use the Eligibility checker to learn more).

In addition, they should have one or more of these reasons for needing intensive support:

  • have difficulty communicating because of language or literacy problems
  • find it difficult to understand information and make decisions
  • be reluctant to engage with aged care or government
  • be in an unsafe situation if they do not receive services.

If someone doesn’t meet the criteria above there are a range of other support options available. Learn more on the Getting support in aged care page.

How does the care finder service work?

If someone requires care finder support, then a local organisation can connect them with a dedicated care finder.

The care finder will visit them, usually in person. This can be at their home or another place they would like to meet. They will ask questions to understand the person’s situation and support them to work through the steps to address their needs.

To find a local care finder organisation see How do I contact a care finder organisation below.

What help can care finders provide?

Care finders can help vulnerable older people navigate the aged care system and find support services to improve their quality of life. Care finders can help with both accessing services for the first time and changing or finding new services and supports.  

They can help someone with:

  • talking to My Aged Care on their behalf and arranging an assessment
  • attending and providing support at the assessment
  • finding and short-listing aged care providers in their area
  • completing forms and understanding aged care service agreements
  • checking-in once services are up and running to make sure everything is OK
  • solving other challenges and connecting to supports in the community, such as health, mental health, housing and homelessness, drug and alcohol services and community groups.

How do I contact a care finder organisation?

There are care finder organisations across Australia. To help connect someone with this service, you can call any care finder organisation in your region.

When you call, you will need to answer some questions about why the person needs help from a care finder. The person must give consent for you to provide this information, so it is best if they are with you when you call.

Every care finder organisation can support people who meets the criteria for this service. However, some also focus on particular groups. See specific organisation details below.

Check which Primary Health Network (PHN) covers your region in the PHN locator map.

 

Care finder organisations by State and PHN region

The care finder program began on 1 January 2023. During a ramp up period running until April 2023, organisations are recruiting new staff for the program. As organisations are ready to accept new clients, they will be added to the PHN lists below.

Australian Capital Territory

Australian Capital Territory
OrganisationReferral phone / emailLocations servedFocus*

ACT Disability, Aged and Carer Advocacy Services Ltd.

Phone number: 02 6242 5060
TTY Call 133 677 and ask for 02 6242 5060
Translating and Interpreting Service:  131 450
Email:  adacas@adacas.org.au

ACT Canberra

 

Community Services 1

Phone number:  1800 960 938
Email: Lynda.Campbell@communityservices1.org

ACT Canberra

 

Meridian

Phone number: (02) 6257 2538
Email: healthyageing@meridianact.org.au

ACT Canberra

LGBTIQ+

Northside Community Service Limited

Phone number: 02 6171 8088
Email: intake@northside.asn.au   reception@northside.asn.au

ACT Canberra

 

Woden Community Services Incorporated

Phone number: (02) 6147 3314
Email: Carefinder@wcs.org.au

ACT Canberra

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

New South Wales

Central and Eastern Sydney
OrganisationReferral phone / emailLocations servedFocus*

Anglicare Community Services

Phone number: 1300111278
Website: https://www.anglicare.org.au/

Eastern Suburbs South, Eastern Suburbs North

 

Catholic Healthcare Limited

Phone number: 1800 225 474
Website: https://www.catholichealthcare.com.au/

Sydney Inner City

 

Hammondcare

Phone number: 1800 826 166
Email:
HCAHCareNavigationService@hammond.com.au
Website:
https://www.hammond.com.au/care-navigation-service

Cronulla - Miranda - Caringbah,  Sutherland - Menai- Heathcote, Botany, Hurstville, Kogarah- Rockdale

People living with dementia
People from culturally and linguistically diverse backgrounds

Kurranulla Aboriginal Corporation

Phone number: 9528 0287
Website: https://kurranulla.org.au/

Cronulla - Miranda - Caringbah, Sutherland - Menai- Heathcote

Aboriginal and/or Torres Strait Islander people

Sydney Local Health District

Phone: (02) 9767 6050
Email: 
SLHD-carefinders@health.nsw.gov.au

Canada Bay, Leichardt, Strathfield - Burwood - Ashfield, Canterbury, Marrickville, Sydenham, Petersham

People who are homeless or at risk of homelessness

People with the following language as their primary language: Italian, Greek, Bengali, Hindi, Arabic
People living with dementia
People ling with a with disability
LGBTI+ community

The Benevolent SocietyPhone number: 1800 236 762
Email: customercare@benevolent.org.au
Website: https://www.benevolent.org.au/

Cronulla - Miranda - Caringbah, Sutherland - Menai- Heathcote, Botany, Hurstville, Kogarah- Rockdale, Eastern Suburbs South, Eastern Suburbs North, Canterbury, Strathfield - Burwood - Ashfield, Canada Bay, Leichardt,  Sydney Inner City

Support will be available in the following areas from 27 February 2023:
Eastern Suburbs South, Eastern Suburbs North, Canterbury,  Sydney Inner City, Canada Bay, Leichardt, Marrickville - Sydenham - Petersham

 

Uniting (NSW.ACT)

Phone: 1800864846
Email: ask@uniting.org
Website: https://www.uniting.org

Strathfield - Burwood - Ashfield, Canada Bay,  Marrickville - Sydenham - Petersham,  Leichardt, Sydney Inner City

Support will be available in the following areas from 27 February 2023:
Cronulla - Miranda - Caringbah, Sutherland - Menai- Heathcote, Botany, Hurstville, Kogarah- Rockdale, Eastern Suburbs South, Eastern Suburbs North, Canterbury,

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Hunter New England and Central Coast
OrganisationReferral phone / emailLocations servedFocus*

Bungree Aboriginal Association Limited

Phone number: 02 4350 0100
Email: enquries@bungree.org.au

Gosford and Wyong

People who are homeless/at risk of homelessness

Catholic Healthcare Limited

Phone number: 1800 571 224
Email: avandenH@chcs.com.au

Lower Hunter and Maitland

People who are homeless/at risk of homelessness

Gunnedah Shire Council

Phone number: 02 67402240
Email: info@gococare.com.au

Moree-Narrabri and Tamworth-Gunnedah

People who are homeless/at risk of homelessness

HammondCare

Phone number: 1800 826 166
Email: HCAHCareNavigationService@hammond.com.au
Website: 
https://www.hammond.com.au/care-navigation-service

Gosford, Wyong, Newcastle, Lake Macquarie

People living with dementia
People from culturally and linguistically diverse backgrounds
People who are homeless/at risk of homelessness

The Benevolent SocietyPhone number: 1800 236 762
Email: customercare@benevolent.org.au
Tamworth-GunnedahPeople who are homeless/at risk of homelessness

Wesley Community Service Limited

Phone number: 02 9263 5177
Email: Carefinders@wesleymission.org.au

Gosford, Wyong, Newcastle

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Murrumbidgee
OrganisationReferral phone / emailLocations servedFocus*

Berrigan & District Aged Care Association Limited

Phone number: 03 5885 2731 or
03 5883 2044

Upper Murray exc. Albury.
(Berrigan, Murray River, Edward River LGAs and the community of Jerilderie.)

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Nepean Blue Mountains
OrganisationReferral phone / emailLocations servedFocus*

Anglicare

Phone number: 1300 111 278
Email: carefinder.nepean@Anglicare.org.au

Lithgow, Blue Mountains

 

The Benevolent Society

Phone number: 1800 236 762 
Email: customercare@benevolent.org.au

Penrith, Hawkesbury

People who are homeless/at risk of homelessness

Wesley Community Services

Phone number: 02 9263 5177
Email: Carefinders@wesleymission.org.au

Penrith, Hawkesbury

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

 

North Coast
OrganisationReferral phone / emailLocations servedFocus*

Carexcel community care

Phone number: 02 66511649

Kempsey Nambucca, Coffs Harbour

People who are homeless/at risk of homelessness

Hammond Care

Phone number: 1800 826 166.

Coffs Harbour, Kempsey, Port Macquarie, Kyogle, Ballina, Byron, Lismore, Tweed

People who are homeless/at risk of homelessness

Lifetime Connect

Phone number: 02 65682522

Kempsey Nambucca, Coffs Harbour

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Northern Sydney

This region does not yet have any listed organisations. This list will be updated regularly over coming weeks as care finder organisations are ready to receive new clients.

 

South Eastern New South Wales
OrganisationReferral phone / emailLocations servedFocus*

Age Matters (Illawarra Retirement Trust)

Phone number: (02) 4221 8642
Email: ndebsieh@agematters.org.au

Wollongong, Kiama-Shellharbour, Dapto-Port Kembla

 

Hammond Care

Phone number: 1800 826 166
Email: anicholls@hammond.com.au

Wollongong, Kiama-Shellharbour, Dapto-Port Kembla, South Coast

 

Meridian

Phone number: (02) 6257 2538
Email: healthyageing@meridianact.org.au

Goulburn-Mulwaree, Young-Yass, Queanbeyan, Snowy Mountains, South Coast

Lesbian, gay, bisexual, transgender and intersex people

Multicultural Communities Council Illawarra

Phone number: (02) 4229 7566
Email: admin@mcci.org.au

Wollongong, Kiama-Shellharbour, Dapto-Port Kembla

People from culturally and linguistically diverse backgrounds

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

South Western Sydney
OrganisationReferral phone / emailLocations servedFocus*

CatholicCare Sydney Ltd

Phone: 131819

Across PHN region

People who are homeless/at risk of homelessness

Catholic Healthcare Ltd

Phone: 1800 571 244

Campbelltown

 

EACH Social and Community Health

Phone: 1300 003 224

Camden, Wollondilly, Wingecarribee

 

Multicultural Care Limited

Phone:
02 9718 6199
Email: 
referrals@mc.org.au

Across PHN region

Culturally and Linguistically Diverse (CALD)

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Western New South Wales
OrganisationReferral phone / emailLocations servedFocus*

Kirinari Community Services LTD

Phone: 1300 547 462
Email:
kirinari@kirinari.com.au

Manningham, Monash, Whitehorse

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Western Sydney
OrganisationReferral phone / emailLocations servedFocus*

Aspire4 Life Ltd

Phone: 1300 012 056
Email:
carefinder@aspire4life.com.au
Website:
https://www.aspire4life.com.au/

Whole Western Sydney PHN region

 

Wesley Mission

Phone: (02) 9263 5177
Email:
carefinders@wesleymission.org.au

Whole Western Sydney PHN region

People who are homeless/at risk of homelessness

People experiencing social or financial disadvantage

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Northern Territory

Northern Territory
OrganisationReferral phone / emailLocations servedFocus*

Anglicare NT

Phone: 08 8985 0000
Email:
anglicare@anglicare-t.org.au

Darwin City, Darwin suburbs, Palmerston, Litchfield Special purpose - no usual address

 

East Arnhem Regional Council

Phone: (08) 8986 8986
Email: info@eastarnhem.nt.gov.au

Anindilyakwa, East Arnhem, Nhulunbuy

 

Larrakia Nation

Phone: (08) 8985 6811
Email: agedcare.manager1@larrakia.com

Darwin City, Darwin suburbs, Palmerston, Litchfield Special purpose - no usual address

 

Tangentyere Council

Phone: (08) 8951 4222
Email: tacs@tangentyere.org.au

Charles, East Side, Larapinta, Mount Johns, Ross

People who are homeless/at risk of homelessness
Aboriginal and/or Torres Strait Islander people

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Queensland

Brisbane North
OrganisationReferral phone / emailLocations servedFocus*

Footprints Community Limited

Phone number: 1800 FOOTPRINTS
Phone number: 07 3252 3488
Email: carefinder@footprintscommunity.org.au

Across PHN region

People who are homeless/at risk of homelessness

Ozcare

Phone number: 1800 692 273

Across PHN region

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Brisbane South
OrganisationReferral phone / emailLocations servedFocus*

Footprints Community Limited

Phone number: 07 3252 3488

Beenleigh
Browns Plains
Jimboomba
Loganlea - Carbrook
Springwood - Kingston
Beaudesert

People from culturally and linguistically diverse backgrounds
People who are homeless/at risk of homelessness

Ozcare

Phone number: 1800 692 273

Brisbane Inner
Brisbane Inner - East
Carindale
Centenary
Forest Lake - Oxley
Holland Park - Yeronga
Mt Gravatt
Nathan
Rocklea - Acacia Ridge
Sherwood - Indooroopilly
Sunnybank
Wynnum - Manly

 

Star Community Services

Phone number: 07 3821 6699

Capalaba
Cleveland - Stradbroke

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Central Queensland, Wide Bay, Sunshine Coast
OrganisationReferral phone / emailLocations servedFocus*

Footprints Community Limited 

Phone number: 1800 366 877

Bundaberg
Burnett (Do not cover South Burnett)
Hervey Bay
Maryborough
Buderim
Caloundra
Gympie-Cooloola
Maroochy
Nambour
Noosa
Noosa Hinterland
Sunshine Coast Hinterland

People who are homeless/at risk of homelessness

Gladstone Region Aboriginal and Islander Community Controlled Health Service Limited (GRAICCHS) - Trading as Nhulundu Health Service

Phone number: 1800 468 000

Biloela
Central Highlands
Gladstone
Rockhampton

People who are homeless/at risk of homelessness

Ozcare

Phone number: 1800 692 273

Buderim
Caloundra
Maroochy
Nambour
Noosa
Noosa Hinterland
Sunshine Coast Hinterland

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Darling Downs and West Moreton
OrganisationReferral phone / emailLocations servedFocus*

Aged and Disability Advocacy Australia

Phone number: 1800 818 338
Email: intake@adaaustralia.com.au

Forest Lake- Oxley, Ipswich
Ipswich Hinterland, Ipswich
Ipswich Inner, Ipswich
Springfield - Redbank, Ipswich
Toowoomba, Toowoomba
Granite Belt, Darling Downs Maranoa
Darling Downs - Maranoa, Darling Downs Maranoa
Darling Downs - West, Darling Downs Maranoa

 

Footprints Community Limited

07 3252 3488
1800 FOOTPRINTS
carefinder@footprintscommunity.org.au

Forest Lake- Oxley, Ipswich
Ipswich Hinterland, Ipswich
Ipswich Inner, Ipswich
Springfield - Redbank, Ipswich
Toowoomba, Toowoomba

People who are homeless/at risk of homelessness

Star Community Services Ltd

Phone number: 07 3821 6699/ 0439 806 741
Email: carefinder@starcare.org.au

Toowoomba, Toowoomba
Granite Belt, Darling Downs Maranoa

Care leavers, Forgotten Australians
People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Gold Coast
OrganisationReferral phone / emailLocations servedFocus*

Footprints Community Limited

Phone number: 07 3252 3488
Email: carefinder@footprintscommunity.org.au

Ormeau/Oxenford, Robina, Southport, Surfers Paradise, Broadbeach/Burleigh, Coolangatta, Gold Coast North, Gold Coast Hinterland, Mudgeeraba/Tallebudgera, Nerang

 

Multicultural Communities Council Gold Coast (MCCGC)

Phone number: 07 5527 8011
Email:jessicam@mccgc.com.au

Ormeau/Oxenford, Robina, Southport, Surfers Paradise, Broadbeach/Burleigh, Coolangatta, Gold Coast North, Gold Coast Hinterland, Mudgeeraba/Tallebudgera, Nerang

 

Star Community Services Ltd

Phone number: 07 3821 6699
Email: MBannerman@starcare.org.au

Ormeau/Oxenford, Robina, Southport, Surfers Paradise, Broadbeach/Burleigh, Coolangatta, Gold Coast North, Gold Coast Hinterland, Mudgeeraba/Tallebudgera, Nerang

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Northern Queensland

This region does not yet have any listed organisations. This list will be updated regularly over coming weeks as care finder organisations are ready to receive new clients.

Western Queensland
OrganisationReferral phone / emailLocations servedFocus*

Mt Isa Community Development Association

Phone: 0437 436 541.
Email: has@micda.or.au

Mt Isa and District

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

South Australia

Adelaide
OrganisationReferral phone / emailLocations servedFocus*
The Adelaide Day Centre for Homeless Persons IncPhone number: 08 8232 0048  
Workforce representing clients: 08 8223 7393  
Email: coordinator@adcentre.org.au 
Adelaide CityPeople who are homeless/at risk of homelessness
Aged Rights Advocacy Service IncPhone number: 08 8232 5377
Email:
aras@agedrights.asn.au
City of Playford, City of Salisbury 

Anglicare SA Ltd

Phone number: 1800 317 009    
Email: agedcare@anglicaresa.com.au  
 

 Charles Sturt  Mitcham  Port Adelaide Enfield  Playford West Torrens Campbelltown  Holdfast Bay Norwood, Payneham and St Peters Prospect  Salisbury Walkerville  Burnside Marion  Onkaparinga  Unley Tea Tree Gully Adelaide City

 

City of Onkaparinga

Phone number: 0468 651 276
Email: Carefinder@onkaparinga.sa.gov.au

Onkaparinga

 

City of Salisbury

Phone number: 08 8406 8227
Email: housing@salisbury.sa.gov.au

Salisbury, Playford

People who are homeless/at risk of homelessness
 

Community Transitions

Phone number: 08 82490700
Email: Carefinders@communitytransitions.com.au

Adelaide City, Charles Sturt, Marion,  Onkaparinga, Playford,  Port Adelaide, Enfield, Salisbury

Senior Offenders / released prisoners
People who are homeless/at risk of homelessness
Aboriginal and/or Torres Strait Islander people

Hutt Street Centre

Phone number: 08 8418 2500

 Charles Sturt, Port Adelaide, Enfield, Campbelltown, Norwood, Payneham, and St Peters,  Walkerville,  Marion, Onkaparinga,   Adelaide City

People who are homeless/at risk of homelessness
People from culturally and linguistically diverse backgrounds

Resthaven Inc

Phone number: 08 8408 4600 
Email: Info@agedcarealternatives.net.au  

 Mitcham,  Port Adelaide, Enfield,  Playford, Campbelltown,  Holdfast Bay, Norwood, Payneham, and St Peters, Prospect,  Salisbury, Walkerville,  Burnside, Marion,  Onkaparinga,  Unley Tea Tree Gully, Adelaide City, Charles Sturt, West Torrens

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Country South Australia
OrganisationReferral phone / emailLocations servedFocus*

Centacare Catholic Country SA Ltd

Phone number: 1800 759 865

Outback - North and East
Support for Aboriginal and/or Torres Strait Islander people in Ceduna and surrounding areas

Aboriginal and/or Torres Strait Islander people
People from culturally and linguistically diverse backgrounds

Country Outback Health Consortia

Phone number: 08 8643 5600
Email: admin@cobh.org.au
Fax: 08 8312 2506

All regions - Adelaide Hills, Barossa, Lower North, Mid North, Yorke Peninsula, Eyre Peninsula, South West, Outback - North and East, Fleurieu - Kangaroo Island, Limestone Coast, Murray Mallee

Aboriginal and/or Torres Strait Islander people

Resthaven Incorporated

Phone number: 08 8408 4600
Email: Info@agedcarealternatives.net.au
Website: https://agedcarealternatives.net.au/
 

 

Murray and Mallee, Fleurieu - Kangaroo Island, Limestone Coast

Aboriginal and/or Torres Strait Islander people
People from culturally and linguistically diverse backgrounds

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Tasmania

Tasmania
OrganisationReferral phone / emailLocations servedFocus*

Catholic Care Tasmania

Phone number: 1800 819 447
Email: catholiccare.launceston@aohtas.org.au

Launceston and Northeast

People who are homeless/at risk of homelessness

The Salvation Army Tasmania

For southern Tasmania:
Email: Peter.Cartwright@salvationarmy.org.au
Phone number: 0418 519 564

For northern Tasmania
Email: Suzanne.Wynne@salvationarmy.org.au
Phone number: 0428 476 324

Greater Hobart

People who are homeless/at risk of homelessness

Wintringham

Phone number: 03 9034 4824
Email: adviceandinfo@wintringham.org.au

Greater Hobart

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Victoria

Eastern Melbourne
OrganisationReferral phone / emailLocations servedFocus*

Care Connect Limited

Phone: 1800 692 464

Knox, Manningham, Maroondah, Monash, Yarra Ranges

 

Merri Outreach Support Service Ltd

Phone: 03 9359 5493
Email: Connections@merri.org.au

Banyule, Nillumbik and Whittlesea

 

Migrant Information Centre

Phone: 03 9275 6906
Email: carefinder@miceastmelb.com.au

Wodonga - Alpine, Wangaratta - Benalla

People from culturally and linguistically diverse backgrounds

The Trustee for The Salvation Army (Victoria) Property Trust

Phone: 03 9890 7144
Email: hssreferrals@salvationarmy.org.au

Boroondara, Manningham, Monash: Whitehorse

People who are homeless/at risk of homelessness

Villa Maria Catholic Homes Limited

Phone: 0408 368 428
Email: marisa.servaes@vmch.com.au

Knox, Whitehorse

People who are homeless/at risk of homelessness

WintringhamPhone: 03 9034 4824
Email: adviceandinfo@wintringham.org.au
Banyule, Knox, Maroondah, Monash: Nillumbik: Whitehorse: WhittleseaPeople who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Gippsland
OrganisationReferral phone / emailLocations servedFocus*

Housing for the Aged Action Group (HAAG)

Phone number: 1300 765 178
Email: intake@oldertenants.org.au

Gippsland

People who are homeless/at risk of homelessness

Latrobe Community Health Service

Phone number: 1800 242 696
Email: carefinders@lchs.com.au

Gippsland

 

Micare Australia

Phone number: 0499 885 495
Email: suzanna.coombs@micare.com.au

East Gippsland, Baw Baw, Latrobe Valley

People who are homeless/at risk of homelessness

Vincent care

Phone number: 1800 825 955
Email: vincentcare@vincentcare.org.au

Baw Baw , Latrobe

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Murray
OrganisationReferral phone / emailLocations servedFocus*

Gateway Health

Phone number: 02 6022 8888
Email: carefinder@gatewayhealth.org.au

Wodonga - Alpine, Wangaratta - Benalla

 

Housing for the Aged Action Group Inc.

Phone number: 1300 765 178
Email: intake@oldertenants.org.au

Loddon - Elmore, Mildura, Murray River - Swan Hill, Wodonga - Alpine, Wangaratta - Benalla, Upper Goulburn Valley, Moira, Bendigo, Shepparton, Heathcote - Castlemaine - Kyneton, Campaspe, Macedon Ranges

People who are homeless/at risk of homelessness

Loddon Mallee Housing Services Limited

Phone: 1300 428 364
Email: bendigointake@hhs.org.au

Loddon - Elmore

People who are homeless/at risk of homelessness

Mallee Accommodation and Support Program Limited

Phone: 03 5021 6500
Email: info@masp.org.au

Mildura

People who are homeless/at risk of homelessness

Mallee Track Health & Community Service

Phone: 03 5092 1111
Email: serviceaccess@mthcs.vic.gov.au

Murray River - Swan Hill

People who are homeless/at risk of homelessness

Mansfield District Hospital

Phone: 03 5775 8800
Email: mdhpccintake@mdh.org.au

Upper Goulburn Valley

 

Mount Alexander Shire Council

Phone: 03 5471 1766
Email: intakeassessment@mountalexander.vic.gov.au

Heathcote - Castlemaine - Kyneton

 

Nexus Primary Health

Phone: 1300 773 352
Email: sacc@nexusprimaryhealth.org.au

Upper Goulburn Valley

 

Sunbury and Cobaw Community Health

Phone: 03 5421 1666
Email: intake.kyneton@scch.org.au

Macedon Ranges

 

The Salvation Army (Victoria) Property Trust

Phone: 03 5735 8400
Email: carefinders.nv@salvationarmy.org.au

Bendigo, Loddon - Elmore, Murray River - Swan Hill, Mildura, Wodonga - Alpine, Wangaratta - Benalla, Shepparton, Upper Goulburn Valley

People who are homeless/at risk of homelessness

Wintringham

Phone: 03 9034 4824
Email: adviceandinfo@wintringham.org.au

Shepparton, Campaspe, Bendigo, Loddon - Elmore, Heathcote - Castlemaine - Kyneton, Wodonga - Alpine, Wangaratta - Benalla, Shepparton, Upper Goulburn Valley, Moira

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

North Western Melbourne
OrganisationReferral phone / emailLocations servedFocus*
Cohealth

Phone number:
03 9448 5510 (Footscray)
03 9448 5536 (Melbourne)

Yarra Maribrynong
Melbourne City

People who are homeless/at risk of homelessness

Darebin City CouncilPhone number: 03 8470 8543
Email: positiveageing@darebin.vic.gov.au
Brunswick-Coburg
Darebin South
Essendon
Darebin North
Keilor
Moreland North

People who are homeless/at risk of homelessness

People from culturally and linguistically diverse backgrounds

People living with a disability

Aboriginal and/or Torres Strait Islander people

The Housing for the Aged Action Group Inc.Phone number: 1300 765 178
Email: intake@oldertenants.org.au
Brunswick - Coburg
Darebin - South
Essendon
Melbourne City
Yarra
Darebin - North
Keilor
Macedon Ranges
Moreland - North
Sunbury
Tullamarine - Broadmeadows
Brimbank
Hobsons Bay
Maribyrnong
Melton - Bacchus Marsh
Wyndham

People who are homeless/at risk of homelessness

People living with a disability

People from culturally and linguistically diverse backgrounds

Merri Outreach Support Service Ltd

Phone number: 03 9359 5493
Email: connections@merri.org.au
Fax: 03 9357 1090

Brunswick-Coburg
Darebin-South
Essendon

People who are homeless/at risk of homelessness

Spectrum Migrant Resource Centre

Phone number: 1300 735 653

Tullamarine - Broadmeadows
Darebin - North
Keilor
Darebin - South

People who are homeless/at risk of homelessness

People from culturally and linguistically diverse backgrounds

Wintringham

Phone number: 03 9034 4824
Email: adviceandinfo@wintringham.org.au
Fax: 03 9376 8138

Brunswick - Coburg
Darebin - South
Essendon
Melbourne City
Yarra
Darebin - North
Keilor
Macedon Ranges
Moreland - North
Sunbury
Tullamarine - Broadmeadows
Brimbank
Hobsons Bay
Maribyrnong
Melton - Bacchus Marsh
Wyndham

People who are homeless/at risk of homelessness

People from culturally and linguistically diverse backgrounds

People living with a disability

Aboriginal and/or Torres Strait Islander people

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

South Eastern Melbourne
OrganisationReferral phone / emailLocations servedFocus*
Bayside City CouncilPhone: (03) 9599 4896
Email: relief@bayside.vic.gov.au
Bayside, KingstonPeople who are homeless or at risk of homelessness
Better Place AustraliaPhone number: 1800 214 117
Email: Intake@betterplace.com.au
Greater DandenongPeople from culturally and linguistically diverse backgrounds
Care Connect LimitedPhone number: 1800 940 633
Email: referralenquiries@careconnect.org.au
CaseyPeople living with dementia
Council of the Ageing VictoriaPhone number: 1300 13 50 90
Email: carerfinder@cotavic.org.au
KingstonCare leavers
Housing for Aged Care Action Group (HAAG)Phone number: 1300 765 178
Email: intake@oldertenants.org.au
Mornington PeninsulaPeople who are homeless/at risk of homelessness
MiCarePhone number: 1800 642 273Cardinia, Casey, Frankston, Greater Dandenong, Glen Eira, Mornington Peninsula People who are homeless/at risk of homelessness
Peninsula Health1300 665 781Mornington Peninsula, FrankstonPeople who are homeless or at risk of homelessness

Sacred Heart Mission Inc

Phone number: 03 9537 1166
Email: info@sacredheartmission.org

Stonnington

People who are homeless/at risk of homelessness

Star Health

Phone number: 03 9525 1300

Glen Eira

People who are homeless/at risk of homelessness

Wintringham

Phone number: 03 9034 4824
Email: adviceandinfo@wintringham.org.au

Frankston, Mornington Peninsula 

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Western Victoria
OrganisationReferral phone / emailLocations servedFocus*

CatholicCare Victoria

Phone number: 1800 123 228
Email: carefinder@catholiccarevic.org.au

Geelong, Barwon-West, Surf Coast-Bellarine Peninsula, Ballarat,
Creswick-Daylesford-Ballan, Maryborough-Pyrenees, Warrnambool, Colac-Corangamite, Glenelg-Southern Grampians, Grampians

People who are homeless/at risk of homelessness

Housing for the Aged Action Group (HAAG)

Phone number: 1300 765 178
Email: intake@oldertenants.org.au

Geelong, Surf Coast - Bellarine Peninsula, Colac- Corangamite, Barwon West, Warrnambool, Glenelg - Southern Grampians

People who are homeless/at risk of homelessness

Karingal St Laurence Limited /trading as Gen U

Phone number: 1300 558 368
Email: contact@genu.org.au

Surf Coast-Bellarine Peninsula, Geelong                   

People who are homeless/at risk of homelessness

Wintringham

Phone number: (03) 9034 4824
Email: adviceandinfo@wintringham.org.au

Geelong, Surf Coast - Bellarine Peninsula, Colac- Corangamite, Barwon West,    Ballarat, Creswick-Daylesford-Ballan Moorabool , Glenelg-Southern Grampians,
Grampians

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Western Australia

Country Western Australia
OrganisationReferral phone / emailLocations servedFocus*

Australian Red Cross Society

Email: achbridgetown@redcross.org.au (Rural South West);
Email: Kal_housing_support@redcross.org.au (Goldfields)

Goldfields, Augusta-Margaret River-Busselton, Bunbury, Manjimup

 

WA Country Health Service (Kimberley)

Phone number: 08 9192 0325
Email: lana.warren@health.wa.gov.au

Kimberley (Broome and Kunnurra)

 

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Perth North
OrganisationReferral phone / emailLocations servedFocus*

Australian Red Cross Society

Phone number: 08 9225 8844
Email:
achmetro@redcross.org.au

Cottesloe-Claremont, Perth City, Bayswater-Bassendean, Mundaring, Swan, Joondalup, Stirling, Wanneroo

 

People Who Care

Phone number: 08 9379 1944 or 0447 042 108 and 0414 671 403
Email: CareFinder@peoplewhocare.org.au or
referrals@peoplewhocare.org.au

Cottesloe-Claremont, Perth City, Bayswater-Bassendean, Mundaring, Swan, Joondalup, Stirling, Wanneroo

 

St Bartholomew's House Inc

Phone number: 08 93235100 (reception)
Phone number: 08 9323 5169 (direct line)
Email: ach@stbarts.org.au

Cottesloe-Claremont, Perth City, Bayswater-Bassendean, Mundaring, Swan, Joondalup, Stirling, Wanneroo

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.

Perth South
OrganisationReferral phone / emailLocations servedFocus*

Australian Red Cross Society

Metro South West
Phone number: 08 9225 1938
Email: achsouth@redcross.org.au
Metro South East
Phone number: 08 9225 8844
Email: achmetro@redcross.org.au

Armadale, Belmont-Victoria Park, Canning, Gosnells, Kalamunda, Serpentine-Jarrahdale, South Perth, Cockburn, Fremantle, Kwinana, Melville, Rockingham.

 

Chorus Australia Limited

Phone number: 1800 264268
Email: carefinders@chorus.org.au

Cockburn, Fremantle, Kwinana, Melville, Rockingham, Serpentine-Jarrahdale, Mandurah, Wheatbelt South, Bunbury,

 

People Who Care

Phone number: 08 9379 1944 or
0447 042 108 and 0414 671 403
Email: CareFinder@peoplewhocare.org.au or referrals@peoplewhocare.org.au

Armadale, Belmont-Victoria Park, Canning, Gosnells, Kalamunda, Serpentine-Jarrahdale, South Perth, Cockburn, Fremantle, Kwinana, Melville, Rockingham, Mandurah, Bunbury, Wheatbelt South

 

St Bartholomew's House Inc

Phone number: 08 93235100 or
08 9323 5169
Email: ach@stbarts.org.au

Armadale, Belmont-Victoria Park, Canning, Gosnells, Kalamunda, Serpentine-Jarrahdale, South Perth, Cockburn, Fremantle, Kwinana, Melville, Rockingham.

People who are homeless/at risk of homelessness

 
* All care finders can help people from all backgrounds. Focus means this is the main group helped.