How My Aged Care can help you - Transcript
Narrator: My Aged Care is your starting point to access government-funded aged care services.
Whatever your situation, specific needs, or background, we can help you understand what types of services are available - from services that help you live independently at home to short-term care that helps you get back on your feet, to moving into an aged care home when you can no longer live at home.
Once you have the information you need, you can call us to discuss your needs and find out if you require an assessment. If you do, an assessor will come to your home for a face-to-face assessment to work out what services you are eligible for.
We can also help you estimate the fees you may have to pay, and what service providers are available near you.
Wherever you are on your aged care journey, My Aged Care can help you get started.
Find the help you need with My Aged Care.
Find support for your situation
Help for people looking into aged care.
Here are some recommended links to get you started — whether you want help around the house or are thinking about moving into an aged care home.
Help for carers and family members
Here are some recommended links to help you support a friend or family member to access aged care services.
Help for health professionals
Here are some recommended links to help you support your patients and clients.
Get started with My Aged Care in 4 easy steps
There are four key steps to accessing Australian Government-funded aged care services. You will find these steps repeated across our site, so you can choose the right step for you at any time.
Step 1. Learn about different types of care
If you are just starting out on your aged care journey, this is your first step. You can see what services are available to help you stay in your own home, or what to expect in an aged care home.
Step 2. Get assessed for aged care services
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.
Step 3. Find a provider in your area that suits your needs
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.
Need some help?
Find out more about setting up a representative
Explore accessible support and information
Find out about advocates and how they can help
Featured news & updates
Star Ratings for aged care homes coming soon
All aged care homes in Australia will have Star Ratings by the end of 2022. Star Ratings will make it easier to compare quality and make choices about your care. Aged care homes will receive a rating of 1 to 5 stars.
Help guide the future of dementia care in Australia
If you live with dementia, or care for someone who does, you’re invited to help develop a National Dementia Action Plan - that will guide the future of dementia care in Australia. Public consultation closes on 31 January 2023.
Home and aged care support keeps Carolyn active
Carolyn, 80, was actively involved in her local community, until advanced arthritis made it harder to do the things she used to. Accessing help at home services through My Aged Care helped improve her health, independence and wellbeing.
How we’re improving Home Care Package charges
Important changes are coming to Home Care Package charges on 1 January 2023. The changes will bring more transparency to how providers charge and set limits on care and package management prices.
Information for older Australians on Coronavirus (COVID-19)
Older people are at greater risk of more serious illness if they get COVID-19. If you – or someone you care for – need help, there is support available. This COVID-19 page lists a range of important resources to assist you.