Norah Head Care Community

Norah Head Care Community is located between Budgewoi Lake and ocean beaches, our home is surrounded by leafy bushland, we offer the comforts of home in a warm and inclusive environment, particularly focusing on caring for people who are living with dementia. Our companion model of care encourages a sense of community, connection and belonging. Our care community is a happy and loving place for people from all walks of life. We are pet-friendly and welcome both visiting pets and ‘e-pets’ who bring delight and companionship to our residents. Armchair travel adventures are a popular way to see the world while supporting socialisation and reminiscence. We encourage our residents to participate in their interests that support memory and cognition. It’s an environment where you’re free to enjoy your interests, independently or with others, continue to learn and try new things, and participate in our home life – so you can enjoy your day, your way.

Overall Star Rating

Good

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Norah Head Care Community has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of Norah Head Care Community. See how this is calculated.

Last updated on 17 August 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

92%

Question 2

Do you feel safe here?

92%

Question 3

Is this place well run?

23%

77%

Question 4

Do you get the care you need?

46%

54%

Related resources and brochures

The provider has supplied the following materials, which you can save or print for future reference.

Electronic Brochure665.7kB - PDF

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Norah Head Care Community, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.