Elder Care Support program
The Elder Care Support program engages a trusted workforce to support you, your family and community so you have a better, safer experience when accessing aged care services.
It also makes it easier to find information to help make decisions on the care you need and receive.
On this page
Who can access the Elder Care Support program?
Any Aboriginal and Torres Strait Islander person who is 50 and over can access the Elder Care Support program.
A family member or support person can also reach out to the program on behalf of the older person.
What help can the Elder Care Support program provide?
The Elder Care Support program is available across urban, regional and remote Australia. It provides support workers who can give you information about aged care and guide you through the process of accessing services.
An Elder Care Support worker can:
- advocate for you in meetings to have your voice heard
- help you understand aged care services, navigate and attend the assessment process and choose a provider
- help families, friends and carers understand how to access aged care services
- advocate for you by working with assessors and providers
- support you while you receive aged care services
- help with other health needs, such as disability support.
How can I access Elder Care Support?
The National Aboriginal Community Controlled Health Organisation (NACCHO) delivers the program through Aboriginal Community Controlled Organisations (ACCOs) and Aboriginal Community Controlled Health Organisations (ACCHOs).
To access the Elder Care Support program, you can reach out to an Elder Care Support organisation as a first step. You can find these on the list of Elder Care Support providers.
You may also access the program by contacting NACCHO.
Who can I contact for more information?
You can email the NACCHO Aged Care Programs team for more information about the program at aged.care@naccho.org.au.
Resources
To hear from some Elder Care Support workers about how they help their clients, watch this short video from the National Aboriginal and Community Controlled Health Organisation (NACCHO).