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Finding specialised care that's right for you

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No two of us are the same. We are shaped by our cultures and languages, where we live, our identities, and our experiences.

The new Aged Care Act Statement of Rights explains what rights older people have when accessing government-funded aged care services.

These rights are there to make sure you’re treated with respect, listened to, and supported to live the way you choose. You have the right to make decisions about your life, your care, and who provides it. You also have the right to feel safe, have your culture and identity respected, and stay connected to your community.

Information tailored to you

It’s important to find care that respects your lived experiences, preferences and needs.

To help, we have information tailored to support different groups or communities. This includes support for people who:

Find a provider that meets your specific needs

You can use the Find a provider tool to search for aged care providers that meet your needs.

Some providers listed in the Find a Provider tool have been verified as delivering care and services that meet the needs of people from different backgrounds or life experiences. These providers have undergone a process that validates their claims as a provider of specialised care and services using the Specialisation Verification Framework.

This helps you to be confident that provider claims of specialised care have been verified by the Department of Health, Disability and Ageing.

Alternatively, you can call My Aged Care on 1800 200 422 for support in finding a suitable aged care provider.

How My Aged Care has helped others 

Watch our video case studies to learn how older people from culturally and linguistically diverse backgrounds have received support that’s right for them through My Aged Care.  

Learn how Anna and Karl found peace of mind in their later years through accessing aged care services. 

Read a written copy of their story here.

Graphic with an older indian man and woman at right, text on left reads "Thakor and Nirmala's story"

Learn how Thakor and Nirmala found the aged care support they needed to continue living happily in the home they built together. 

Read a written copy of their story here.

A graphic showing an older man with text reading "Tuluy's story" to the left

Learn how Tuluy found an aged care home where he feels truly cared for and appreciated. 

Read a written copy of his story here.

Graphic with two older Chinese people on the right with words reading "Patrick and Angelina's story" at left.

Learn how aged care services help Angelina and Patrick live the life they want. 

Read a written copy of their story here.