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You can contact My Aged Care through a free Auslan video interpreting service. The three-way video chat is available if yourself or a loved one is Deaf, Deafblind or hard of hearing.
How does it work?
The service will connect you to an Auslan interpreter and a My Aged Care agent at the same time.
Tactile signing or hand over hand interpreting is also available.
How do I access the service?
To make a booking, call 1300 773 803 or email interpreting@deafconnect.org.au well in advance to ensure an interpreter is available.
You can also create an account and make a booking at the Deaf Connect website.
More information
To learn more about the sign language interpreting service and other accessible services, visit the Accessible all page.
Our Auslan captioned introduction video can also shows you how My Aged Care can help you find Australian Government-funded aged care services. Watch the video on Youtube.
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