Southern Cross Care Ozanam Residential Aged Care

Garran Village and Ozanam Apartments is a modern village, fully constructed within the last 10 years. The village is located less than a kilometre from Woden Town Centre, and just 500m from Hughes shops. Canberra Hospital is also one kilometre away. Bus stops are located on Wisdom Street, within 100m of the facility. Garran Village includes 30 two-bedroom and four three-bedroom self-contained units located in attractive courtyard garden settings. All units are in excellent condition and all come with a 24-hour emergency call system, ensuite bathroom, built-in robes in the main bedroom, separate kitchen and laundry, front and rear patio and lock-up garage with internal access. Residents of the village have access to a leisure room for their Happy Hour, Christmas party and other functions, and services such as meals, laundry and cleaning. Ozanam Apartments is the multi-level residential aged care facility on site. All 70 apartments have balconies or patios, man

Overall Star Rating

Acceptable

This rating is based on this home's performance in relation to Compliance, Quality Measures, Residents' Experience, and Staffing. The ratings for each of the sub-categories that make up the Overall Star Rating are shown below. See how this is calculated.

Last updated on 20 February 2026

Specialisations

Southern Cross Care Ozanam Residential Aged Care has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Improvement needed

The Residents' Experience rating shows what current residents think of Southern Cross Care Ozanam Residential Aged Care. See how this is calculated.

Last updated on 20 February 2026

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

14%

79%

Question 2

Do you feel safe here?

43%

50%

Question 4

Do you get the care you need?

21%

36%

43%

Question 6

Are you encouraged to do as much as possible for yourself?

14%

43%

21%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by Southern Cross Care Ozanam Residential Aged Care, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.