St Andrew's Village Ballina

VISION STATEMENT St Andrews Village Ballina strives to be a learning organisation that responds to the dynamic environment of aged care through responsible governance and a commitment to quality care MISSION STATEMENT St Andrews Ballina identifies and responds to the evolving care needs of the ageing individual IMAGE STATEMENT our community ~ our home OUR CHARTER St Andrews is a non-profit organisation registered under the Companies (New South Wales) Code, limited by guarantee. St Andrews is registered under the Charitable Fundraising Act, No CFN 10956 and is an approved Public Benevolent Institution. Our organisation is also approved by the Commonwealth Department of Social Services to care for the aged and disabled.

Overall Star Rating

No rating available

This home does not currently have a Star Rating, as the data required to calculate it isn't available. This can happen for a few different reasons such as being a new home or having new management, reopening after major repairs or renovations, experiencing technical issues, or having a temporary exemption. Learn more about why data may not be available.

Last updated on 14 March 2026

Specialisations

St Andrew's Village Ballina has not listed any specialisations.

Residents' Experience

Find out how other residents feel about the care and services they received at this aged care home to see if it is a good match for you. These ratings are calculated from the results of an annual independent survey of residents at government-funded aged care homes across Australia.

Residents' Experience

Good

The Residents' Experience rating shows what current residents think of St Andrew's Village Ballina. See how this is calculated.

Last updated on 16 October 2025

Residents' Experience Survey results

What the responses mean:

Always

Most of the time

Some of the time

Never

Survey questions

Residents' responses

Question 1

Do staff treat you with respect?

68%

32%

Question 2

Do you feel safe here?

91%

Question 3

Is this place well run?

32%

55%

14%

Question 4

Do you get the care you need?

64%

36%

Disclaimers

All information on this page - excluding Star Ratings, verified specialisations and Residents' Experience - is entered and maintained by St Andrew's Village Ballina, who is responsible for ensuring the information is accurate, complete and up to date.

The Department of Health, Disability and Ageing assess the quality of care at all government-funded aged care homes. Based on these assessments, each home receives a Star Rating as a simple way of showing information about the quality of care they provide and how they compare to others. Read more about Star Ratings.

If you pay a refundable accommodation deposit or a refundable accommodation contribution, they may be subject to retention. Any daily accommodation payment you make may also be subject to indexation. Learn more about aged care home costs and fees.

Specialisations with a check mark symbol are verified by the Department of Health, Disability and Ageing. Each verification lasts for 3 years from the date it was granted. Once it expires, providers can apply again if they want to continue to be recognised for a specific specialisation on the Find a Provider tool. Learn more about how the specialisation verification process works.